Open To Work
Christina Torres
Lompoc,CA
Summary
Compassionate professional in hearing health care, known for high productivity and efficient task completion. Skilled in diagnostic testing, hearing aid fitting, and auditory rehabilitation. Excel at communication, problem-solving, and empathy, ensuring patient comfort and effective treatment outcomes.
Overview
7
7
years of professional experience
Work History
Audiology Assistant
Hearing Services of Santa Barbara
Santa Barbara, California
04.2025 - Current
- Verified patient benefits to ensure eligibility for services.
- Entered new devices into patient records before delivery appointments to ensure accurate documentation.
- Managed patient scheduling and coordinated appointments for follow-up care.
- Documented patient records accurately in electronic health systems.
- Coordinated scheduling of appointments, managed paperwork, and handled phone inquiries to streamline administrative processes.
- Maintained accurate records of patient visits and treatments.
- Provided education on hearing loss prevention and proper device usage to enhance patient understanding and engagement.
- Instructed patients on proper use of hearing aids and assistive listening devices. Troubleshot hearing aids and performed check and cleans.
Office Manager/Medical Assistant/Surgery Scheduler
Farida Bounoua MD
Santa Barbara, California
03.2019 - 04.2023
- Coordinated patient and staff appointment scheduling to optimize daily operations.
- Coordinated patient appointments and follow-up visits efficiently.
- Scheduled appointments for patients via phone and in person.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed inventory and ordered medical supplies to ensure availability for patient care.
- Developed and maintained patient records using electronic health systems.
- Managed patient records using electronic health record systems.
- Assisted healthcare providers in patient examinations and treatments.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Instructed patients on medication usage and post-treatment care.
- Communicated effectively with patients to ensure understanding of procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared and maintained medical equipment and instruments for procedures.
- Trained new administrative staff on office procedures and protocols.
- Developed and implemented office policies and procedures.
- Implemented filing systems to enhance document organization and retrieval.
- Ensured compliance with applicable laws regarding employment practices.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
Education
High School Diploma -
Summit High School
Santa Barbara06-2013
Skills
- Hearing aid troubleshooting
- Patient education
- patient scheduling
- Appointment coordination
- Electronic health records
- Patient records
- Record management
- vital signs assessment
- healthcare compliance
- medical terminology
- Inventory management
- Medical office management
- time management
- problem solving
- Patient-focused care
- Medical office management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$70000/yr - $200000/yrTimeline
Audiology Assistant
Hearing Services of Santa Barbara
04.2025 - Current
Office Manager/Medical Assistant/Surgery Scheduler
Farida Bounoua MD
03.2019 - 04.2023
High School Diploma -
Summit High School