Christina Toussaint
Tulsa,OK
Summary
Compassionate and detail-oriented professional with a solid foundation in social services and community engagement. Expertise in logistical management, data analysis, and stakeholder communication, with a strong dedication to advancing racial equity. Motivated to support the Community Sponsorship Hub in its mission to facilitate the successful integration of refugees. I bring a proven track record of delivering high-quality support and fostering positive relationships with diverse communities.
Overview
7
7
years of professional experience
Work History
Child Support Specialist II
Oklahoma Department of Human Services
12.2021 - Current
- Review and analyze child support cases to establish and enforce compliance actions
- Serve as a primary point of contact for case inquiries and facilitate resolutions
- Update and manage computer records, ensuring accurate documentation of case activities
- Negotiate settlements, enhancing client satisfaction and support services
Adoptions Dependency Case Manager
Children’s Home Society
01.2020 - 08.2020
- Developed and maintained quality documentation reflecting client progress in alignment with program requirements
- Provided expert testimony in court regarding case statuses, impacting reunification and permanence decisions
- Collaborated with stakeholders to optimize client support and community integration strategies
Abuse Counselor
Department of Children and Families
02.2019 - 01.2020
- Conducted thorough research to assess risk and safety for vulnerable populations
- Assigned cases to appropriate investigative units, ensuring swift action and community safety
- Consulted with supervisory staff to ensure compliance and thorough investigation processes
Investigative Intern of Capital Crimes Division and Juvenile Division
Leon County Public Defenders
01.2018 - 07.2018
- Conducted intake interviews to gather critical case information, enhancing legal support strategies
- Assisted investigators with evidence gathering and documentation, ensuring thorough case preparation
Education
Master of Science -
Oklahoma State University Center for Health Science
Tulsa, OK12.2022
Bachelor of Science - Public Administration & Emergency Management and Homeland Security
Florida State University
Tallahassee, FL08.2018
Associate of Arts -
Broward Community College
Pembroke Pines, FL05.2016
Skills
- Strong logistical management and booking coordination
- Proficient in data management and reporting
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in fast-paced environments
- Commitment to advancing racial equity and social justice
- Proficient in customer service and client relations
- Experience with data management software and process automation tools
- Strong skills in communication platforms for coordination and support
Timeline
Child Support Specialist II
Oklahoma Department of Human Services
12.2021 - Current
Adoptions Dependency Case Manager
Children’s Home Society
01.2020 - 08.2020
Abuse Counselor
Department of Children and Families
02.2019 - 01.2020
Investigative Intern of Capital Crimes Division and Juvenile Division
Leon County Public Defenders
01.2018 - 07.2018
Bachelor of Science - Public Administration & Emergency Management and Homeland Security
Florida State University
Associate of Arts -
Broward Community College
Master of Science -
Oklahoma State University Center for Health Science
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