Summary
Overview
Work History
Education
Skills
Timeline
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Christina Trail

Orrstown,PA

Summary

Dynamic and detail-oriented professional with a proven track record at Wellspan, excelling in fast-paced environments. Recognized for exceptional communication and organizational skills, adept at problem-solving and multitasking. Committed to delivering outstanding customer service while maintaining confidentiality and accuracy in all tasks. A reliable team player dedicated to enhancing operational efficiency.

Overview

23
23
years of professional experience

Work History

PAA

Wellspan
Chambersburg, PA
07.2020 - Current
  • Print off faxes from Onbase for our post acute care providers.
  • Scan in completed forms and fax if necessary.
  • Scan forms from the days mail.
  • Send referrals as needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively in fast-paced environment.
  • Ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrat respect, friendliness and willingness to help wherever needed.
  • Handled multi-line phone system, directing calls to appropriate staff efficiently.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Very reliable and dependable. Have perfect attendence.

Receptionist

Chambersburg Gastroenterology
Chambersburg, PA
08.2018 - 07.2020
  • Greeted patients and managed front desk operations.
  • Scheduled appointments using an electronic health record systems.
  • Coordinated patient communications, addressing inquiries and resolving issues.
  • Verified insurance information and processed patient forms for accurate billing procedures.
  • Maintained organized records and files to support operational efficiency within the office.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.

Medical Receptionist

Summit Physician Services
Chambersburg, PA
10.2003 - 08.2018
  • Trained new staff on office procedures and software systems to support seamless operations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Transcribed phone messages and relayed to appropriate personnel.

Receptionist

Fifth Ave Chiropractor
Chambersburg, PA
04.2003 - 10.2003
  • Managed patient scheduling and coordinated appointments to optimize office workflow.
  • Handled multi-line phone system, directing calls to appropriate staff efficiently.
  • Provided front desk support, greeting patients and addressing inquiries promptly.
  • Maintained confidentiality of information regarding clients and company.

Education

High School Diploma -

Chambersburg Area Senior High School
Chambersburg, PA
05.1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Problem resolution

Timeline

PAA

Wellspan
07.2020 - Current

Receptionist

Chambersburg Gastroenterology
08.2018 - 07.2020

Medical Receptionist

Summit Physician Services
10.2003 - 08.2018

Receptionist

Fifth Ave Chiropractor
04.2003 - 10.2003

High School Diploma -

Chambersburg Area Senior High School
Christina Trail