Christina Trejo
Overland Park,KS
Summary
To attain employment as an Assistant Property Manager or assist with an organization that facilitates prosperity and wellness in the lives of their community members.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
First Communities Management
Shawnee, KS
05.2023 - 08.2023
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Kept records of correspondence with residents and tenants.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Conducted apartment tours for potential tenants and answered questions about property.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
Courier
Fedex Express
Lenexa, KS
04.2021 - 05.2023
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Ensured all packages were properly labeled and sealed.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Delivered items to residential addresses within specified time frames.
- Documented pickups and deliveries and submitted reports after shift.
- Communicated with customers to coordinate delivery times.
- Developed delivery route understanding to avoid high traffic and construction areas.
Staffing Recruiter
Focus Workforce Management
Lenexa, Kansas
01.2021 - 04.2021
- Utilize a series of networks to find potential clients for certain jobs
- Meet and greet clients as a receptionist
- File paperwork in timely manner
- Activate pay cards
- Resolve client issues
- Recruit clients.
- Coordinated onsite interviews between the hiring manager and prospective candidates.
- Conducted phone interviews to assess candidate qualifications for open positions.
- Evaluated applicant resumes against job requirements to determine eligibility for hire.
Realtor
Real Estate
Tulsa, OK
01.2019 - 01.2021
- Utilize a series of networks to help clients find houses of their liking
- Host open houses to attract potential clients who will buy the home.
Volunteer
Cross lines Retirement Center
Kansas City, KS
01.2016 - 01.2017
- Administered general office support in answering phones and completing data entry
- Filing and organizing documents according to instructions
- Utilized Microsoft Office in managing office budgeting and inventory.
Education
Kansas Insurance Department
01.2018
Turner High School
01.2017
Skills
- 1 Microsoft Office Suite
- 2 Problem Resolution
- 3 Communication
- 4 Bilingual: English and Spanish
- 5 Organizational Skills
- Relationship building and rapport
- Records Management
- Onsite tours
- Telephone and email etiquette
- Rent collection
- Marketing and Advertising
Languages
Spanish
Professional
Timeline
Assistant Property Manager
First Communities Management
05.2023 - 08.2023
Courier
Fedex Express
04.2021 - 05.2023
Staffing Recruiter
Focus Workforce Management
01.2021 - 04.2021
Realtor
Real Estate
01.2019 - 01.2021
Volunteer
Cross lines Retirement Center
01.2016 - 01.2017
Kansas Insurance Department
Turner High School
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