Summary
Overview
Work History
Education
Skills
Certifications Associations
Timeline
Hi, I’m

Christina Tuck

Liberty,MO
Christina Tuck

Summary

Skilled leader with strong background in high-level management roles, drives organizational success. Proven ability to strategize and execute plans that enhance growth and efficiency. Strong focus on team collaboration and achieving measurable results. Respected for adaptability, reliability, and effective communication. Proficient in strategic planning, operations management, and stakeholder engagement.

Overview

23
years of professional experience

Work History

Three Dog Bakery LLC

National Director of Franchise & Corporate Retail Operations
09.2017 - 11.2024

Job overview

  • Coached 50 franchise and company bakeries to meet operational standards and drive top-line revenue
  • Onboarded franchise owners, ensuring readiness for business start-up including store setup, hiring, inventory, marketing, POS configuration, e-commerce and operational standards
  • Addressed business issues as a subject matter expert, providing performance improvement plans
  • Reviewed P&L weekly with franchise owners, stakeholders, and bakeries, providing insights and analysis to accelerate growth
  • Created action plans for change management, including roadmaps, timelines, execution, communication, and debriefs
  • Trained on new product rollouts and ensured brand compliance at all locations
  • Traveled to retail and bakery locations twice per year, attended store openings, and provided support to at-risk locations
  • Served as a liaison for the Three Dog support office, maintaining collaborative relationships with field, suppliers, and vendors
  • Introduced technological solutions to boost productivity levels throughout the organization.
  • Oversaw talent acquisition efforts, attracting top industry professionals and contributing to the growth of a highly skilled workforce.
  • Improved overall company performance by developing and implementing strategic initiatives that led to increased revenue and market share.

Sally Beauty Holdings

District Manager
07.2010 - 01.2016

Job overview

  • Managed a district of 14 retail stores, increasing annual revenue from $5 million to $7 million in 2 years
  • Achieved internal audit scores consistently over 93% for 13 store territories
  • Increased year-over-year sales by 7-10% and reduced shrinkage by 1%
  • Recruited and retained licensed professionals, growing store professionals by 52.73%
  • Handled recruiting, training, development, coaching, operations, and risk management for 14 locations
  • Partnered with managers to drive additional sales from beauty salons and schools
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.

Trade Secret & Beauty Express Premier Salons/Regis Corp.

District Manager
10.2001 - 01.2009

Job overview

  • Managed a salon and retail store group with annual sales of $4 million
  • Increased multiple locations' annual sales by over $1 million and two other locations' sales by $500 thousand annually
  • Developed 3 stores into top 100 locations out of 650
  • Recruited, hired, trained, developed, and coached teams for up to 12 locations
  • Supervised 12 managers and approximately 120 team members
  • Played an integral role in new acquisitions, including store purchases and concept changes

Education

Missouri State University

University Overview

  • Dean's List
  • Phi Eta Sigma, National Honor Society
  • Tri-Sigma Sorority

Skills

  • Operational Excellence
  • Franchise Onboarding & Growth
  • P&L Analysis
  • Strategic Planning
  • Retail Operations
  • Leadership skills
  • Change Management
  • Compliance Standards
  • Employee Development
  • Vendor Relations
  • Multi-unit management
  • Goal setting and performance metrics

Certifications Associations

Certifications Associations
  • Missouri State University, Dean's List, Phi Eta Sigma, National Honor Society, Tri-Sigma Sorority
  • Salesforce Essentials Training, Microsoft Power BI (in progress), Email Marketing Strategies to Boost Your Business Growth
  • Habitat for Humanity Volunteer

Timeline

National Director of Franchise & Corporate Retail Operations
Three Dog Bakery LLC
09.2017 - 11.2024
District Manager
Sally Beauty Holdings
07.2010 - 01.2016
District Manager
Trade Secret & Beauty Express Premier Salons/Regis Corp.
10.2001 - 01.2009
Missouri State University

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Christina Tuck