Results-driven with a focus on fostering strong client relationships, strategic planning, and effective issue resolution. Committed to enhancing customer satisfaction and driving account success through proactive communication and collaboration.
Work History
Account Manager
4 Years 7 Months
Yellowstone Landscape | 01.2022 - Current
Develop and maintain strong client relationships to ensure satisfaction and loyalty.
Coordinate project timelines and deliverables with internal teams to meet client expectations.
Increase client satisfaction by building strong relationships and addressing their needs promptly.
Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Conduct regular account reviews to identify areas for improvement and ensure continued success.
Perform effectively in a self-directed work environment, managing day-to-day operations and decisions.
Consult with businesses to supply accurate product and service information.
Crew Leader
6 Years 9 Months
BrightView Landscape | 04.2015 - 01.2022
Led team in daily landscape maintenance operations to ensure high-quality service delivery.
Coordinated project schedules and resource allocation to meet tight deadlines efficiently.
Coordinated project schedules to meet tight deadlines efficiently.
Trained and mentored new crew members on safety protocols and operational procedures.
Blackhawk Crewchief
7 Years 9 Months
US Army | 02.2007 - 11.2014
Education
Bachelor of Arts - Photography
Academy of Art University | San Francisco, CA | 12.2022