Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Communityandprofessionalengagement
Awards
Selectedpublicationsandpresentations
Affiliations
Interests
Timeline
Generic

CHRISTINA VOLPICELLI

Naples,FL

Summary

Dynamic healthcare leader with 15+ years of combined clinical and non-clinical experience, specializing in organizational development, change management, and leadership capacity-building. Successful track record in launching high-impact programs-such as the President's Forum and Core Leadership initiatives-that drive measurable improvements in engagement, leadership readiness, and patient outcomes. Recognized for: Human-Centered Leadership - Building high-performing, inclusive teams. Program Development - Launching system-wide learning programs with lasting impact. Cross-Functional Collaboration - Aligning HR, IT, and clinical teams to achieve operational excellence.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager, Organizational Development

NCH
03.2020 - 01.2025
  • Company Overview: Naples Comprehensive Health
  • Designed and led the President's Forum of Excellence, a six-month leadership program with a 93% post-completion role expansion rate and 103% increase in leadership competencies among participants
  • Launched LeaderLAB in 2024, a monthly learning series that engaged 90+ leaders in its inaugural session
  • Spearheaded system-wide workforce initiatives, overseeing 65+ learning modules and mentoring 100+ leaders annually via eLearning (Articulate 360) and live instruction
  • Developed and delivered six Health Equity Learning Paths with a 100% completion rate in Q1 post-launch
  • Implemented a digital badging program, awarding 15+ specialized credentials to enhance professional development and recognition
  • Selected as a Korn Ferry Coach (2023) and MentorLead Mentor, coaching 20+ leaders to enhance their leadership trajectory
  • Naples Comprehensive Health

Coordinator, Professional Practice

NCH
04.2018 - 03.2020
  • Company Overview: Naples Comprehensive Health
  • Revamped nursing recognition programs, increasing engagement by 40% and improving recognition-related staff satisfaction scores by 25%
  • Expanded Shared Governance to 29 departments, achieving a 383% increase in council engagement and securing Pathway to Excellence re-designation (2019)
  • Led workforce initiatives based on NDNQI data, resulting in improved retention, job satisfaction, and patient safety outcomes
  • Naples Comprehensive Health

Nurse Manager & Clinical Nurse

NCH
07.2009 - 04.2018
  • Company Overview: Naples Comprehensive Health
  • Managed a $1.5M budget and 70+ FTEs, reducing overtime costs and saving $48K through Lean process improvements
  • Led emergency response efforts during Hurricane Irma (2017), ensuring staffing continuity and patient care operations
  • Decreased patient falls by 40%, presenting findings at the IHI National Forum (2015)
  • Reduced nuisance alarms by 45%, improving patient safety and workflow efficiency
  • Served as a charge nurse, preceptor, and educator, mentoring new graduate nurses and fostering a culture of shared decision-making
  • Naples Comprehensive Health

Education

Master of Business Administration - Healthcare Management

Walden University
12.2022

Master of Science - Education

Walden University
12.2014

Bachelor of Science - Nursing

Florida SouthWestern State College
05.2011

Skills

  • Organizational Development
  • Change Management
  • Emergency Management Cycle
  • Leadership
  • Executive Coaching
  • Inclusive Leadership
  • Building High Performing Teams
  • Stakeholder Engagement
  • Communityship
  • Curriculum Design
  • Program Administration
  • Budget Management
  • Operational Efficiency
  • Cross-Functional Collaboration
  • Public Speaking
  • Strategic Communication
  • Employee Engagement
  • Digital Badging Initiatives
  • Decision-making
  • Team leadership
  • Complex Problem-solving
  • Relationship building

Accomplishments

  • Achieved 103% leader competency improvement by introducing a custom leadership development program for emerging healthcare leaders.
  • Supervised team of 75+ staff members.

Certification

  • Registered Nurse (RN), Florida, RN9294140, 12/31/25
  • Certified Associate in Project Management (CAPM), PMI, 12/31/27
  • Certified Nurse Manager Leader (CNML), AONL, 12/31/25

Communityandprofessionalengagement

  • Leadership Florida, Connect Class 14, 2024-2025, Statewide leadership program focused on collaborative impact.
  • Leadership Collier, Alumna, 2021, Strengthened stakeholder relationships across Collier County.
  • Collier County Nurses Association, 2024-present, Advocating for nursing excellence in the community.
  • FutureMakers Coalition, 2020-2023, Contributed to regional healthcare workforce alignment.
  • Florida Organization of Nurse Executives - Southwest Chapter, Board Member, 2018-2020
  • NCH Board of Directors, 2018-2019, Advised on strategic planning and system-wide governance.

Awards

  • Gulfshore Business 40 Under 40 Honoree, 2023
  • DAISY Nurse Leader Honoree, 2019
  • NCH Rising Star Honoree, 2010

Selectedpublicationsandpresentations

  • "Unblocking Blocks: A 2-Step Approach to AV Block Identification", Nursing Made Incredibly Easy, 2018
  • "United Effort Targets Shortage of Health Care Workers", Florida Weekly, 01/01/23, Guest Commentary
  • "Leading Through Crisis at NCH", News-Press, 07/01/23, Letter to the Editor
  • Presentations at IHI National Forum, AAMI Foundation Seminars, NCH Medical Grand Rounds, and local, regional, state and national conferences on leadership development, quality improvement, high reliability, and patient safety.

Affiliations

  • Greater Naples Chamber of Commerce
  • Florida Chamber of Commerce

Interests

  • I enjoy helping others and giving back to the community
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Sustainable Tech Innovations

Timeline

Manager, Organizational Development

NCH
03.2020 - 01.2025

Coordinator, Professional Practice

NCH
04.2018 - 03.2020

Nurse Manager & Clinical Nurse

NCH
07.2009 - 04.2018

Master of Science - Education

Walden University

Bachelor of Science - Nursing

Florida SouthWestern State College

Master of Business Administration - Healthcare Management

Walden University
CHRISTINA VOLPICELLI