Detail-oriented individual with a strong background in patient care and logistics. Recognized for delivering timely services while maintaining accurate documentation and adhering to safety protocols. Eager to contribute to a team focused on quality service and operational excellence.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Courier
Fedex Express
Middletown, Pennsylvania
09.2016 - 06.2020
Delivered packages across designated routes, ensuring timely arrival and customer satisfaction.
Navigated using GPS to optimize delivery routes.
Collaborated with team members to consistently meet daily deadlines and enhance service reliability.
Followed safety protocols when loading, unloading, driving, and delivering items.
Answered customer inquiries about delivery status, fostering positive relationships and trust.
Completed paperwork for shipments and deliveries promptly.
Ensured all packages were properly labeled and sealed.
Certified Nursing Assistant
Sara Todd Memorial Home
Carlisle, Pennsylvania
08.2013 - 08.2016
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Assisted patients with grooming and hygiene to enhance comfort and promote overall wellness.
Responded quickly to emergency situations involving sudden illness or injury.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Monitored physical, emotional, and symptomatic changes in patient condition, facilitating timely medical care.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Collaborated with doctors and nurses on wound care, monitoring skin and open sores.
Conducted patient education on health maintenance and disease prevention.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Cleaned and sanitized patient rooms according to established protocols.
Certified Nursing Assistant
cumberland county nursing and rehabilitation
Carlisle, Pennsylvania
05.2010 - 06.2016
Supported residents with daily living activities and personal care needs to enhance comfort and dignity.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs, including blood pressure and pulse rate, to ensure timely interventions based on patient condition.
Provided catheter care and monitored oxygen saturation to promote resident health and prevent complications.
Answered call lights promptly and responded to patient needs accordingly.
Supported nursing team in maintaining a clean and safe environment.
Certified Nursing Assistant
Manor Care Nursing Home
Wichita, Kansas
09.2002 - 07.2004
Monitored vital signs, reporting significant changes to nursing staff for timely interventions.
Supported residents with daily living activities and personal care needs.
Collaborated with interdisciplinary team to tailor care plans, improving resident comfort and satisfaction.
Communicated effectively with residents and families regarding available care options.
Provided emotional support and companionship to residents, fostering a nurturing environment during daily interactions.
Maintained a clean and safe environment in collaboration with the nursing team.
Education
High School Diploma -
Stratford Career Institute
Southport, CT
04-2011
Skills
GPS navigation
Route optimization
Package handling
Delivery efficiency
Time management
Accurate documentation
Documentation management
Customer service
Customer relationship management
Transportation reliability
Load management
Vehicle maintenance
Team collaboration
Cleanliness standards adherence
Active listening
Time optimization
Patient support
Vital signs tracking
Specimen handling
Specimen collection
Urinary catheter care
Infection control procedures
Preparing meals
Delivery efficiency
Patient care
Monitoring fluids
Certification
Certified Nursing Assistant ID 134116 Issued11/24/2003 - 8/20/26