Summary
Overview
Work History
Education
Skills
Timeline
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Christina Williamson

Biloxi,MS

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. I highly enjoy and challenges that come my way including new opportunities that I am willing to learn and succeed at. I am a highly motivated individual with a strong boss mentality ready to work well with others, face challenges, and successfully accomplish the work task for the company.

Overview

16
16
years of professional experience

Work History

Supervisor

Souvenir City
Biloxi, MS
05.2015 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Waitress/Head Bartender

Rafters Sports Bar & Restaurant
Orange Beach, AL
04.2008 - 06.2014
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Front Desk Receptionist

Brownsville Surgery Center
Brownsville, TX
02.2005 - 03.2008
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.

Education

Associate of Arts - Criminal Justice

Mississippi Gulf Coast Community College
Gulfport, MS
05.2019

Skills

  • Priority management
  • Financial Management
  • Business Development
  • Staff Management
  • Excellent Communication
  • Organization and Time Management
  • Business administration

Timeline

Supervisor

Souvenir City
05.2015 - Current

Waitress/Head Bartender

Rafters Sports Bar & Restaurant
04.2008 - 06.2014

Front Desk Receptionist

Brownsville Surgery Center
02.2005 - 03.2008

Associate of Arts - Criminal Justice

Mississippi Gulf Coast Community College

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Christina Williamson