Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christina Williford

Philadelphia,PA

Summary

Passionate, Highly motivated, newly certified Esthetician with a great knowledge of skincare, hair removal techniques and Brow artistry. Adept at collaborative and independent working and able to manage time effectively to ensure prompt and efficient service. Warm and inviting interpersonal style looking to build a career within the industry with a reputable company.

Overview

9
9
years of professional experience

Work History

Payoff Accountant

Berkadia Commercial Mortgage
06.2018 - Current
  • Perform over 20 loan payoff calculations per day, conforming to loan documents, Investor direction, and internal guidelines.
  • Draft or approve reply-letters/emails to various servicing request.
  • Respond, answer and resolve customer written or telephone inquiries and issues.
  • Establish point of contact for investors, borrowers, and legal Department in resolving disputes over payoff calculations.
  • Work closely with colleagues to complete assignments.
  • Work independently to complete goals and monthly quotas.

Mortgage Loan Funder

Ditech
10.2015 - 05.2018
  • Review final Hud-1 for accuracy and compliance.
  • Follow up with with closing/escrow agent to verify consummation of loan, disbursement of funds and advise of any problems or concerns.
  • Ensures all loans documents are prepared accurately and timely.
  • Reconcile loans that have not funded and retrieve funds from closing agent.
  • Meet established productivity levels and turnaround times as set by Operations.
  • Initiate funding requests to title companies by daily deadlines.

Education

Associate of Arts - Business

Community College of Philadelphia
Philadelphia, PA
01.2025

Certificate/License - Esthetics

The Beauty Institute Schwarzkopf Professional
Ambler, PA
11.2023

Skills

  • Facials
  • Facial Massage
  • Microdermabrasion
  • Hair removal
  • Hand Treatments
  • Customer Service
  • Brow Tinting
  • Sales techniques
  • Active listening
  • Time management

Accomplishments

Completed 300 hours of training in Esthetics; Graduated with honors in 2023; Participated in various training classes; Received certifications in Brow sculpting and tinting; Currently attending ongoing education online and through local seminars; 20+ years of customer service experience

Timeline

Payoff Accountant

Berkadia Commercial Mortgage
06.2018 - Current

Mortgage Loan Funder

Ditech
10.2015 - 05.2018

Associate of Arts - Business

Community College of Philadelphia

Certificate/License - Esthetics

The Beauty Institute Schwarzkopf Professional

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