Follow-up on Commercial Plans, Medicaid, Medicare and Work Comp claims
Work EDI edits daily and checks for denial trends.
Patient Account Representative
Diagnostic Imaging Centers
04.2007 - 04.2016
Performed billing and collection activities to manage accounts receivables for the group
This included charge entry, payment posting, account follow up, refunds, collections and assisting patient and insurance companies with account resolutions.
Payment Poster
Kansas City Internal Medicine
01.2017 - 10.2017
Post commercial payments, adjustments and denials accurately to patients’ accounts, file all paper secondary claims and assist other team members as needed.
Patient Account Representative
Drisko Fee and Parkins Orthopedics
05.2001 - 05.2006
Assisted in all aspects of the Billing Office such as charge entry, payment posting and A/R follow up
Scheduled patient appointments and triaged incoming calls.
Posted payments and processed refunds.
Analyzed customer financial records to determine appropriate payment plan.
Patient Account Representative
Briarcliff Medical Associates
01.1998 - 01.2001
Assisted in payment posting and filing all secondary claims as well as checking patients out and collecting copays.
Patient Account Representative
Cardiovascular Consultants
04.1987 - 07.1997
Assisted the team in posting electronic and paper checks, A/R follow up, denials and refunds
Resolving billing issues for patients and insurance companies.
Skills
Customer Service-Assist patients and insurance companies with account resolutions Insurance knowledge and experience with all Commercial plans, Medicare, Medicaid and Work Comp ICD10 & CPT coding and EDI edits, collections and customer service Working knowledge of EOB’s, EFT’s and electronic claims Computer experience including Centricity-GPMS, Pulse, RIS system and GE