CHRISTINA ANN TREVINO
Chester,VA
Summary
With a successful track record as a Resolution Specialist since 2017, I consistently demonstrate the ability to effectively handle complex situations and find solutions. Recognized for exceptional performance, I was promoted to Team Lead in 2023, excelling in leading and guiding my team towards achieving our goals. Prior to my role as a Resolution Specialist, I served as a dedicated Medical Assistant at the VA Hospital for two years, gaining valuable experience in providing compassionate patient care. Additionally, I dedicated my early career years to serving in the US Army from 7/1/199 to 6/30/2002, and later in the Army National Guard from 6/30/2002 to 6/01/2007 as a Unit Supply/Armorer Specialist. These experiences have honed my skills in organization, attention to detail, and teamwork, making me a valuable asset in any professional setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead General Supply Specialist (Resolution)
Defense Logistics Agency
08.2023 - Current
- As a team lead, I communicate to, and ensure that, my team members are aware of and fully understand all NSN assignment workload changes, special projects, milestones, assigned deadlines and suspense dates for projects and work assignment completion, and participate in the planning for achievement of team goals and objectives
- I provide guidance, assistance, and training to, or arrange for the training of, my team members on new policy, procedures and how to accomplish special tasking
- I review the workload assignment of each team member monthly and, if necessary, make required adjustments to ensure that workload assignments are distributed equitably
- I monitor the ongoing work of my team members
- I review their completed work to ensure that instructions, priorities, methods, quality, deadlines, and suspense are met, and I report to my supervisor on the status and progress of all assigned work
- I am responsible for maintaining administrative reference material, project files and all relevant background, adjustment and supporting documentation
- I act on behalf of my supervisor in her in the absence for designated assigned month and/or if the person that is assigned is out of office, I would fulfill their role as acting supervisor also.
General Supply Specialist (Resolution)
Defense Logistics Agency
11.2017 - 08.2023
- As a General Supply Specialist (Resolution), part of my job as a Resolution Specialist is to research and resolve inventory discrepancies related to customers' orders
- They perform inventory reconciliation activities by investigating discrepancies, initiating inventory comparisons, making recommendations in denials and cancellations, and following up on redistribution orders
- Resolution Specialists respond to distribution center, supply centers, and customers worldwide that have questions or problems relating to the items managed by DLA
- These include the following but limiter to:
- Experience with automated inventory systems (i.e
- EBS, WEBSDR, WEBVLIPS, LDG and DSS)
- Coordinating with Financial Liaison Specialist, Acquisition Specialist, Product Specialist and Supply Planner to investigate blocked invoices, aged in transits, and contract receipts
- Reviewing highly complex or unusual error actions related to inventory discrepancies
- Performing special assignments such as studies and reports on inventory discrepancies, inventory adjustments, and other factors; analyze independently and resolve difficult issues/problems
- Working with the appropriate teams to develop, recommend, and implement corrective actions to the Enterprise Business System (EBS), training materials and business processes.
Medical Technician
Hunter Holmes McGuire VA
07.2015 - 11.2017
- As a phlebotomist, drew blood from patients for medical analysis, research, donation, or transfusion
- Collected blood specimens using a variety of methods, like venipuncture, dermal puncture, or artery collection
- Entered patient, billing, insurance, or specimen information on a computer
- Followed strict precautionary safety procedures to limit the risk of contact with potentially infectious blood, tissues, and other bodily fluids
- Record keeping and labeling are also major duties of this position; ensured that the right tests are performed on the correct blood specimens.
Education
Associate Of Applied Science - Medical Assisting
Salter College
West Boylston, MA02.2012
Skills
- Clear and concise written and verbal communication
- Active listening skills
- Ability to convey complex ideas in a straightforward manner
- Effective prioritization of tasks
- Proven ability to meet deadlines
- Efficient use of time and resources
- Demonstrated ability to work independently
- Proactive approach to tasks and problem-solving
- Flexibility in handling changes and unexpected challenges
- Openness to new tools and techniques
- Ability to pivot quickly when needed
ChristinaAnnTrevino@gmail.com, Christina.Trevino@dla.mil
Phone
(508) 450-3671, (804) 807-4833
Certification
Life Cycle Logistics Foundational
Timeline
Lead General Supply Specialist (Resolution)
Defense Logistics Agency
08.2023 - Current
General Supply Specialist (Resolution)
Defense Logistics Agency
11.2017 - 08.2023
Medical Technician
Hunter Holmes McGuire VA
07.2015 - 11.2017
Associate Of Applied Science - Medical Assisting
Salter College
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