Christina D. Pittman
Summary
Former Division I collegiate volleyball player. With over 15 years of fierce determination for creating effective change. Knowledgeable professional in compliance-related positions. Strong verbal and written communication skills with a systematic and diligent approach.
Overview
13
13
years of professional experience
Work History
Program Development Coordinator
University Of Colorado Medicine, Department Of Psy
01.2023 - Current
- Facilitate community outreach and maintains community partnerships
- Assists with administrative aspects of educational and therapeutic groups for patients, maintains communication with Clinic Manager, Clinic director, providers, staff, and department leadership
- Actively establishes and maintains lines of communication with clinic staff, providers, patients, external stakeholders, community partners and other relevant entities in a prompt, concise, and accurate manner
- Coordinate, lead, participate in, and/or contribute proactively at stakeholder meetings
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts
Sales Consultant Associate Manager
Allstate Insurance Agency
05.2018 - 04.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Recruit, train, motivate and develop licensed sales producers in the region
- Maintained a positive working relationship with Sales Support, Underwriting, Policyholder services, Billing Support, Compliance, and Management
- Created detailed sales presentations to communicate product features and market data
- Used customer insights to develop innovative sales strategies to increase sales
- Developed and implemented corrective action plans for non-compliance issues
Board Member
After The Game Ministries
08.2015 - 03.2020
- Assisted with development of organizational budgets and resource allocation plans
- Formulated and implemented outreach strategies to engage corporate leaders and collegiate/ professional athletes with needs after the athletic careers have ended
- Participated in community events and activities to increase awareness of ATG, to both the community and athletes
- Managed annual fundraising benefit
- Oversaw and spearheaded Women's division and mentorship
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
Corporate Instructor / Internal Compliance Auditor
Virgin American Airlines
09.2014 - 08.2018
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
- Utilized variety of instructional design methodologies to create effective learning experiences
- Developed and executed performance management programs to increase employee engagement and productivity
- Designed and delivered web-based, self-directed learning materials
- Wrote training manuals for Virgin American employees in Customer Service positions according to strict company guidelines and federal protocols
High School Coach
Various High Schools
08.2010 - 07.2017
- Utilized and applied my experience as a former collegiate athlete to coach and mentor high school girls in athletics
- Aimed to create an equal playing field for predominantly black and brown team
- Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies
- Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport
- Facilitated group coaching sessions and provided individual coaching support
- Monitored team members' academic performance to support consistent progress and commitment to education
Customer Service Supervisor
Frontier Airlines
04.2014 - 09.2014
- Oversaw operation with over 300 employees with 100 daily departures
- Evaluated employee performance and development within the organization
- Hired, managed, developed and trained staff
- Established performance goals and monitored progress.
- Supervised all airport operations in order to ensure compliance with all applicable federal, state and local rules and regulations
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Corporate Design Instructor/Internal Compliance Auditor
Frontier Airlines
10.2010 - 05.2014
- Implemented and Integrated new policies into training programs
- Designed web-based and self-directed learning materials
- Instructed on current FAA and TSA procedures; in order to maintain and foster positive business relationships with local airport agencies
- Responsible for maintaining training schedule and ensuring all training aspects were completed
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients
- Investigated potential compliance violations and reported findings to senior management
Education
Bachelors of Science - Business Management
Georgia Institute Technology
Atlanta, GA05.2010
Skills
- Microsoft applications –SharePoint, Excel, Word, PowerPoint, Access
- Excellent orator and presentation experience
- Leadership Skills/Community Involvement
- Effective team leader with exemplary skills in communication, conflict resolution, and time management
- Presentation Development
- Statement Preparation
- Report Writing
- Document Analysis
Community Involvement
- Board Member for, After the Game Ministries 2015-2020
- Vice President of Georgia Tech Alumni Colorado 2015-2019
- High School Volleyball Coach, Overland High School 2015- 2017
- High School Volleyball Coach, Hinkley High School 2010
- Student Teacher with Fulton County Schools 2009-2010
- Founding Board member for Fraternal and Sororal Society for Georgia Tech Athletes to connect with the community of Atlanta
Timeline
Program Development Coordinator
University Of Colorado Medicine, Department Of Psy
01.2023 - Current
Sales Consultant Associate Manager
Allstate Insurance Agency
05.2018 - 04.2021
Board Member
After The Game Ministries
08.2015 - 03.2020
Corporate Instructor / Internal Compliance Auditor
Virgin American Airlines
09.2014 - 08.2018
Customer Service Supervisor
Frontier Airlines
04.2014 - 09.2014
Corporate Design Instructor/Internal Compliance Auditor
Frontier Airlines
10.2010 - 05.2014
High School Coach
Various High Schools
08.2010 - 07.2017
Bachelors of Science - Business Management
Georgia Institute Technology
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