Established strong customer relationships through excellent communication and attentive service.
Conducted market research to inform product development decisions and identify potential growth areas.
Cultivated strong online presence, managing social media platforms to engage with customers and build community.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Continuously improved technical skills by staying updated on industry trends and new equipment.
Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
Concierge
Elite Events & Tickets
04.2024 - 04.2024
Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules when driving clients.
Social Services Case Manager
Columbia County Department of Social Services
01.2005 - 03.2008
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Provided crisis intervention, guidance and supportive counseling to clients.
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting [Number] clients in acquiring needed aid.
Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Visited homes and agencies to provide support and case management services to clients.
Membership Director
Boys & Girls Club
08.2003 - 05.2004
Boosted member satisfaction through regular communication, feedback collection, and prompt issue resolution.
Organized and executed successful events, fostering a sense of community among members.
Managed membership database efficiently, ensuring accurate tracking and reporting of key metrics.
Client Service Coordinator at BluePearl Speciality & Emergency Animal HospitalClient Service Coordinator at BluePearl Speciality & Emergency Animal Hospital
650th Military Intelligence Group SFRG Leader at 650th Military Intelligence Group650th Military Intelligence Group SFRG Leader at 650th Military Intelligence Group