Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina M. Stapleton-Arthur

Collins,IA

Summary

To obtain a career with an established company that will motivate yet challenge my skills where I can grow professionally. Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of handling a variety of Customer Service, Driver Recruiting, Human Resources, DOT Safety Compliance and Supervisory rolls. 18+ years of proven team leader and problem-solver skills. Competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.

Overview

22
22
years of professional experience

Work History

Senior Specialist, Operations

RXO/Jacobson Companies
04.2005 - 01.2024
  • Requested DOT verifications of current and past drivers, enter DOT termination records including work history, accidents, and drug and alcohol violations
  • Code department billing correctly to submit for payment
  • Determine applicant qualifications by interviewing applicants; analyzing responses; pre-screening, verifying references; comparing qualifications to job requirements
  • Work collaboratively with the Operations Managers and members of the HR team to ensure open drivers needs are met in a timely manner
  • Attract applicants by creating and placing job advertisements, attending truck shows, and using newsgroups and job boards
  • Ensure all HR and DOT pre-hire paperwork, JJ Keller training, drug screens, physicals, are completed on each applicant prior to new- hire orientation
  • Complete and allocate monthly Concur
  • Schedule appointments for the pick-up and delivery of freight
  • Inputting load information into TMW Suite system
  • Pulling tenders off EDI system while updating with correct information
  • Work with customers daily to insure on time delivery of their products
  • Daily spreadsheets
  • Enter loads for the Wal-Mart dedicated account
  • Answer overflow calls from WATTS line.

Dispatcher/Office Manager

ELM Locating & Utility Service
08.2001 - 04.2005
  • Dispatch utility emergencies to over 150 employees throughout the state of Iowa
  • Handle daily revenue and track employee percentages
  • Review/approve daily billing accuracy of location and depth on underground facilities
  • Investigate & research date of locate and identify surface of locate to determine accurate time frame of locate
  • Communicated w/Contractors daily for ETA’s and ensure safety of high-profile lines
  • Completed weekly payroll and or vacation/holiday pay, requests.

Education

27 curriculums completed. -

RXO/Jacobson University
01.2024

Educational Advancement -

DMACC
01.2001

Diploma -

West High School
01.2000

Skills

  • Market Research
  • Innovation Management
  • Strategic Planning
  • Data Analysis

References

Available upon request.

Timeline

Senior Specialist, Operations

RXO/Jacobson Companies
04.2005 - 01.2024

Dispatcher/Office Manager

ELM Locating & Utility Service
08.2001 - 04.2005

27 curriculums completed. -

RXO/Jacobson University

Educational Advancement -

DMACC

Diploma -

West High School

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Christina M. Stapleton-Arthur