Head Butler
St. Regis Resort
Deer Valley, Park City
11.2025 - Current
- Coordinated guest arrivals and departures, ensuring seamless check-in experiences.
- Assisted in managing concierge services to fulfill guest requests efficiently.
- Oversaw daily operations of butler service, maintaining high standards of hospitality.
- Trained junior staff on protocols and service excellence for enhanced guest satisfaction.
- Collaborated with various departments to ensure timely delivery of services and amenities.
- Implemented feedback mechanisms to continuously improve service quality and responsiveness.
- Managed a team of domestic staff for efficient daily operations and seamless coordination.