CHRISTINE BAXTER
Business Intelligence Engineer Apprentice
Linwood,KS
Summary
Accomplished professional who has a passion for helping businesses leverage data for strategic decisions and competitive advantage. Initiative-taking, collaborator who quickly adapts to change and is committed to high quality work. Diplomatic and tactful, motivated and meticulous with a talent for quickly mastering technology – liaison between users, management, and IT department. Accustomed to working with internal and external customers/vendors, providing technical product and process support. Experience producing efficient processes and consistently meeting client expectations/timelines. Flexible and versatile. Able to maintain composure under pressure, successful in deadline-driven environments.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Fulfillment Center Associate
Amazon Fulfillment MCI7
Century, Kansas
01.2022 - Current
- Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Worked with teammates for transporting warehouse materials weighing over 50 pounds and under 100 pounds.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Owner/Managing Member
Baxter’s LLC
Linwood, Kansas
10.2020 - Current
- Provide consulting and contracting services within pharmaceutical industry, including but not limited to electronic submissions and their technology-based regulatory systems.
- Drive automation and efficiency by combining operations and technology expertise.
- Help businesses leverage data for strategic decisions and competitive advantage.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Reconciled daily sales, returns and financial reports in QuickBooks
- Established foundational processes for business operations
- Introduced new methods, practices and systems to reduce turnaround time
- Maintained up-to-date administrative records to monitor operational conditions
- Conducted target market research to discover customer needs and analyze competitor trends
- Consulted with customers to assess needs and propose optimal solutions
Senior Consultant, Business Technology
Cardinal Health Regulatory Sciences
Overland Park, Kansas
01.2017 - 07.2020
- Subject matter expert, troubleshooting, and advisor to team members/clients for complex projects
- Lead and managed platform upgrade/validation projects and specialized projects (i.e., digitization of File Room, Power BI Metrics Visualizations/Dashboards)
- IT and Business liaison, worked across departments on current/future software licensing needs, vendor communication/interactions
- System and application admin handling security, back-end configurations, maintenance, and integrated department standards into user workflow
- Change Adoption Champion, drove user adoption of MS 365 technologies (i.e., MS Teams, Planner)
- Utilized Power platform, produced back-end automation for project status/tracking tasks
- Implementation and technical support of structured product labeling application
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Manager
Cardinal Health Regulatory Sciences
Overland Park, Kansas
01.2009 - 01.2017
- Subject matter expert, troubleshooting, and advisor to team members/clients for complex projects
- Client contact and interaction for project management and operational execution
- Contributed to business development activities and cost estimates for client proposals
- Prepared and presented training programs for internal staff
- Lead and managed platform upgrade and validation projects
- System and application administrator handling security, back-end configurations, maintenance, and integrating department standards into user workflow
- Implementation and technical support of structured product labeling application
- Review and validation of Affordable Care Act 6004 sample submission files
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
Document Publishing Manager
Regulatory Publishing Services
Overland Park, KS
01.2005 - 01.2009
- Exceeded goals through effective task prioritization and great work ethic
- Proved successful working within tight deadlines and fast-paced atmosphere
- Created plans and communicated deadlines to complete projects on time
- Used Microsoft Word and other software tools to create documents and other communications
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Developed team communications and information for meetings
- Prepared variety of different written communications, reports and documents
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Resolved problems, improved operations and provided exceptional service
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
MBA - Business Intelligence & Analytics Management
Keller Graduate School of Management
DeVry University 08.2020 - Current
Bachelor of Science - Computer Information Systems
DeVry University
Kansas City, MO 09.1998 - 02.2003
Graduate Certificate - Big Data And Analytics
Keller Graduate School of Management
DeVry University 08.2020 - 08.2021
Certificate - Foundations of Leadership
The National Society of Leadership And Success
Online Chapter 09.2021 - 12.2021
Yellow Belt - Lean Six Sigma
Cardinal Health
Overland Park, KS 01.2020 - 05.2020
White Belt - Lean Six Sigma
Cardinal Health
Overland Park, KS 07.2019 - 12.2019
Skills
- MS Excel and PowerPoint
Additional Information
High Impact Award (2011)
- Nominated by Executive Leader for positive, can-do contagious attitude, commitment, high quality work, and sharing of knowledge
Inspiration Award (2016)
- Chosen by Executive Leaders for successfully leading and implementing Publishing Software Validation
Affiliations
The National Society of Leadership and Success
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Quality is not an act, it is a habit.
Aristotle
Timeline
Fulfillment Center Associate
Amazon Fulfillment MCI7
01.2022 - Current
Certificate - Foundations of Leadership
The National Society of Leadership And Success
09.2021 - 12.2021
Owner/Managing Member
Baxter’s LLC
10.2020 - Current
MBA - Business Intelligence & Analytics Management
Keller Graduate School of Management
08.2020 - Current
Graduate Certificate - Big Data And Analytics
Keller Graduate School of Management
08.2020 - 08.2021
Yellow Belt - Lean Six Sigma
Cardinal Health
01.2020 - 05.2020
White Belt - Lean Six Sigma
Cardinal Health
07.2019 - 12.2019
Senior Consultant, Business Technology
Cardinal Health Regulatory Sciences
01.2017 - 07.2020
Manager
Cardinal Health Regulatory Sciences
01.2009 - 01.2017
Document Publishing Manager
Regulatory Publishing Services
01.2005 - 01.2009
Bachelor of Science - Computer Information Systems
DeVry University
09.1998 - 02.2003
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