Christine Benton
Milford,De
Summary
I am a widowed mother of three. . I am a honors graduate with an associates degree in criminal justice. I am certified in business communications. A hard work ethic with a responsible and respectful bubbly personality.
Overview
14
14
years of professional experience
Work History
Bartender
Park Place Restaurant & Bar
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Server
Ruby Tuesday
10.2023 - 04.2024
- Assist customers with their orders
- Organized orders in a timely fashion
- Handled cash and credit card transactions
Preloader
Ups
11.2023 - 01.2024
- Organizing packages for deliveries
- Load trucks for customers deliveries
- Sorting packages along a conveyor belt
Receptionist
Kent Pulmonary
04.2023 - 07.2023
- Assisted patients with making appointments, paying account balances
- Checked patients in for appointments
- Updated information in patient accounts including personal information, insurance information, and paperwork from doctors
- Answered customer/patient calls
Account Manager
Discover Financial
11.2021 - 04.2023
- Assist customer with account inquiries
- Handled payments and account adjustments
- Transferred customers to the appropriate department when needed
Investigator
Schmittinger and Rodriguez law firm
03.2021 - 10.2021
- Investigated cases to assist attorneys
- Served subpoenas for cases
Cafeteria Server
Caesar Rodney school district
11.2019 - 08.2020
- Helped to prepare lunches for the staff and students
Customer Service
Delaware Propane
04.2018 - 03.2019
- Answering phones to customer orders
- Handling collections
- Helping to oversee daily tasks of the business
- Helped to deposit earnings into the bank
Shift Manager
Wawa store 851
06.2011 - 03.2013
- Oversee activities directly related to making products and providing services
- Managing staff and assigning duties for production of quality customer service
- Performing sales floor work such as assisting and greeting customers, and stocking shelves
- Assisting with the flow and distribution of sales products
Education
Business communication certification -
Martinsburg college
Associate - Science of Criminal Justice
Colorado technical university
Colorado Springs, Co12.2010
diploma - criminal justice
Stratford career institute
01.2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service expertise
- Complex Problem-solving
- Payment processing
- Handling difficult customers
Introduction
I am a widowed mother of three. I am a honors graduate with an associates degree in criminal justice. I am certified in business communications. A hard work ethic with a responsible and respectful bubbly personality.
Timeline
Bartender
Park Place Restaurant & Bar
03.2024 - Current
Preloader
Ups
11.2023 - 01.2024
Server
Ruby Tuesday
10.2023 - 04.2024
Receptionist
Kent Pulmonary
04.2023 - 07.2023
Account Manager
Discover Financial
11.2021 - 04.2023
Investigator
Schmittinger and Rodriguez law firm
03.2021 - 10.2021
Cafeteria Server
Caesar Rodney school district
11.2019 - 08.2020
Customer Service
Delaware Propane
04.2018 - 03.2019
Shift Manager
Wawa store 851
06.2011 - 03.2013
Business communication certification -
Martinsburg college
Associate - Science of Criminal Justice
Colorado technical university
diploma - criminal justice
Stratford career institute
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