CHRISTINE BERTRAND
Arlington,TX
Summary
Detail-oriented Compliance Manager offering 10 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
24
24
years of professional experience
Work History
Notary Signing Agent
Serenity Signings, Inc
Arlington, TX
02.2014 - Current
- Performed document review and identify party('s) credentials.
- Administer oath to signers to obtain affirmation of truth.
- Updated journal with for permanent record.
- Identify signs of fraud or coercion for average of 200 signings per month
- Ensure all legal documents are authentic, error-free and compliant per TRELA, SOS and NNA laws and guidelines.
Project Manager Coordinator
Lemcon USA Corp
Irving, TX
11.2009 - 01.2019
- Established and tracked forecast dates on project milestones increasing "Goods Received" by 70%.
- Liaised between departments, managers & Procurement to achieve business objectives
- Supervised multiple projects from start through integration by prioritizing needs and delegating assignments.
- Change Manager; generated and distributed KPIs, CO & PO reports
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
- Oversaw on-boarding and mentorship, planned and executed meetings and developed project documentation.
- Sourced, vetted and managed vendors needed to accomplish project goals, decreasing vendors from 5 to 1 per project.
Compliance Coordinator
First Southwest
Dallas, TX
02.2007 - 02.2009
- Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
- Assisted in development, implementation and maintained internal audit policies and procedures
- Received, researched and resolved consumer inquiries managing over 60 calls per day.
- Assisted with implementation of controls and quality assurance per SEC and FINRA rules and regulations
- Supported legal department by collecting or and coordinating data during audits and internal exams
- Identified and assessed areas of significant business risks as per Sarbanes-Oxley Act
- Ensured complete, accurate and timely audit information was reported to Compliance Director and/or Risk Management
Executive Assistant
New Orleans District Attorney
New Orleans, LA
01.2002 - 12.2005
- Executive Assistant to District Attorney and Chief of Division
- Supported HR by onboarding new hires, maintaining personnel records, policies & procedures and Codes of Conducts for over 70 employees
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Medical Support Specialist
- Increased material retention by 75% providing training accuracy, streamlining materials process and enhancing efficiency
Education
Bachelor of Science - Business Administration And Management
Delgado Community College
New Orleans, LASome College (No Degree) - Business Information Systems
University of Phoenix
Metarie, LATimeline
Notary Signing Agent
Serenity Signings, Inc
02.2014 - Current
Project Manager Coordinator
Lemcon USA Corp
11.2009 - 01.2019
Compliance Coordinator
First Southwest
02.2007 - 02.2009
Executive Assistant
New Orleans District Attorney
01.2002 - 12.2005
Bachelor of Science - Business Administration And Management
Delgado Community College
Some College (No Degree) - Business Information Systems
University of Phoenix