Madison Blink
Winston-Salem
Summary
Dynamic hospitality professional with extensive experience in guest services and event coordination, dedicated to delivering exceptional customer experiences. Proven expertise in managing reservations, greeting guests, and fostering effective team collaboration while adapting to evolving needs. Also recognized as a professional baking specialist for creating high-quality baked goods and maintaining rigorous standards. Strong organizational abilities, combined with excellent communication and interpersonal skills, ensure seamless operations and the satisfaction of diverse customer demands.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Notary Signing Agent
Self-Employed
06.2023 - Current
- Facilitated document signings in accordance with state regulations and client instructions.
- Verified identities of signers through government-issued identification methods.
- Coordinated logistics for mobile notary services to meet client needs effectively.
- Ensured accuracy of notarized documents to prevent legal discrepancies.
- Developed strong relationships with clients, enhancing repeat business opportunities.
- Maintained detailed records of all notarizations and signed documents for compliance purposes.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
Baker/Cake Decorator
Get It To Go Bakery
10.2016 - 06.2019
- Collaborated with team members to create custom cake designs, ensuring client satisfaction and fostering a positive work environment.
- Streamlined baking processes, enhancing production efficiency and significantly improving order turnaround times.
- Developed unique flavor profiles for seasonal offerings, attracting new customers and boosting sales during peak times.
- Engaged with customers to understand their preferences, delivering personalized service that strengthened customer loyalty.
- Maintained strict adherence to food safety standards, ensuring products and minimizing waste.
Hostess
Marriot Hotel
02.2013 - 06.2016
- Provided warm, welcoming service to guest, fostering a positive dining atmosphere and enhancing customer satisfaction.
- Managed seating arrangements to optimize flow, resulting in decreased wait times and improved table turnover.
- Maintained accurate reservation logs and guest preferences, contributing to personalized service and repeat visits.
- Cultivated a friendly environment, ensuring guests felt valued and enhancing overall dining experiences.
- When other departments required assistance, stepped in to assist with bussing tables, waitressing and room service.
- Oversaw dining room turnover from dinner to breakfast service ensuring the next shift had everything required.
- Managed high volume of guest arriving to dine at once.
Education
Associate's Degree - Accounting and Finance
Forsyth Technical Community College
Winston-Salem, NC04.2022
Skills
- Certified notary public
- Adaptability
- Customer Satisfaction
- Attention to Detail
- Multitasking
- Time Optimization
- Document preparation
Certification
- CNP - Certified Notary Public
Timeline
Notary Signing Agent
Self-Employed
06.2023 - Current
Baker/Cake Decorator
Get It To Go Bakery
10.2016 - 06.2019
Hostess
Marriot Hotel
02.2013 - 06.2016
Associate's Degree - Accounting and Finance
Forsyth Technical Community College