Christine Bolden
Memphis,TN
Summary
I have always worked in customer service in some aspect, but the positions that give me the most
rewarding experience are finding people the perfect job and training new recruits. I perform at
anything I touch but training brings out a more serious side. they represent my work ethic. I keep an
open door policy with all my teammates. I always believe there is a lot of growth and enough room
for everybody to shine. I feel that at this time I would like to narrow my skills to something that I have
a passion for. I am accustomed to early shifts but my schedule is flexible. thank you for reading my
profile an im excited about this new growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager ASST
Inland group
memphis , tn
12.2022 - Current
- Worked closely with vendors to negotiate contracts that provided cost savings while meeting organizational requirements.
- Performed cycle counting activities on a weekly basis to maintain accurate inventory numbers at all times.
- Assisted in organizing auction events and ensuring smooth operations.
- Managed overdue accounts to ensure timely collections and minimize delinquency.
- Developed payment plans tailored to customer financial situations and needs.
- Collaborated with cross-functional teams to align acquisition goals with business needs.
E-Commerce Specialist
Walmart Supercenter
West Memphis, AR
09.2013 - 04.2022
- Utilized online platforms to manage customer orders and preferences efficiently.
- Satisfied customers with quick, accurate service under tight deadlines.
- Processed refunds, returns and exchanges efficiently.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Sales/Collections Manager
RENT A CENTER
Memphis, Tennessee
02.2008 - 09.2013
- Developed strategies for improving collection processes and customer engagement.
- Responsible for sales quota, merchandising and store maintenance activities
- Conducted regular performance reviews to support team development and accountability.
- Stocked and replenished merchandise according to store merchandising layouts
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
ASSOCIATE OF APPLIED SCIENCE - Business Management
Midsouth Community College
05-2007
Certification
SALES (10+ years)
RETAIL (10+ years)
Loss Prevention
Cash Handling (10+ years)
Microsoft Word (4 years)
Scheduling (3 years)
Floral Design (10+ years)
E-Commerce (3 years)
Merchandising (10+ years)
Recruiting (5 years)
Security (2 years)
Surveillance
Employee Orientation
HR Sourcing (2 years)
Personal Information
Certifications and Licenses
, Driver's License
Assessments
Front Desk Agent (Hotel) — Proficient
August 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Additional Information
- Willing to relocate to:, Memphis, TN - Jonesboro, AR - West Memphis, AR Authorized to work in the US for any employer
Timeline
Property Manager ASST
Inland group
12.2022 - Current
E-Commerce Specialist
Walmart Supercenter
09.2013 - 04.2022
Sales/Collections Manager
RENT A CENTER
02.2008 - 09.2013
ASSOCIATE OF APPLIED SCIENCE - Business Management
Midsouth Community College