Christine A. Brown
Pembroke Pines,FL
Summary
- Seeking a position in a business environment that fosters growth-oriented abilities; thereby allowing me to exercise my administrative, customer service, and supervisory skills.
- Dedicated and focused worker who strives at maximizing time wisely and has a flair for prioritizing and completing multiple tasks simultaneously. Committed to delivering quality results with little supervision. Energetic, organized, and professional.
- Detail oriented, confident, strong team player and very resourceful.
Overview
26
26
years of professional experience
Work History
Senior Front Counter Clerk - Civil Department
Brenda D Forman Clerk of Courts
Plantation, Florida
01.2006 - Current
- Created new cases, updated the new cases queue, scanned, combined validation for all satellites, evictions, miscellaneous items, re-opened fees, certified copies, garnishments, PSUs, transfers, mailroom tasks, phones both internal and external, faxed documents, and made copies. Front counter, which includes POS-ringing transactions, verifying funds, filing cases, scanning, validation, issuance of writs, summonses, and subpoenas. Interact with judges, judges' assistants, attorneys, and legal secretaries.
Senior Front Counter Clerk - Traffic Department
Brenda D Forman Clerk of Courts
Plantation, FL
07.2004 - 12.2006
- Handled tickets regarding traffic and misdemeanor cases, rang cases, performed D-6 clearances through the DMV system, made copies, sent faxes, mailed out form letters to pro se customers and attorneys, and printed driving records. Sent up pleadings for the judge's consideration, and collaborated with judicial assistants.
Customer Service Representative
Cigna Dental Health
Plantation, FL
01.2001 - 07.2004
- Answer incoming phone inquiries for dental members, give dental quotes, codes, and prices, explain products, policies, and procedures, act as a liaison between members and dental offices to problem-solve complicated issues, and direct members to other departments affiliated with Cigna Dental Health.
Supervisor/Action Plan Manager
Beacon Institute for Learning
01.1999 - 01.2001
- In charge of organizing and importing seminar packets to universities and colleges within the United States in a timely fashion. Managed budget for department, ensuring all expenses stayed within allocated funds. Formulated and maintained weekly action plans and goals on how to better facilitate each university and college. Track packages from inception to destination. Make outgoing phone calls and answer incoming phone calls with regard to in-house and external seminars. Solved departmental issues.
Education
Master of Arts - Public Administration
Florida Atlantic University
Boca Raton, FL05-2025
Bachelor of Arts - Interdisciplinary Studies
Florida Atlantic University
Boca Raton, FL01.2022
Associate of Arts - Liberal
Broward College
Davie, FL01.2015
High School Or Equivalent -
Springfield Gardens High School
Springfield Gardens, NYSkills
- Patience and empathy
- Cash handling proficiency
- Point of sale systems
- Listening skills
- Problem-solving skills
- Complaint handling
- Transaction accuracy
- Customer engagement
- Administrative skills
References
Furnished upon request.
Accomplishments
- Graduated cum laude with my bachelors degree and with a GPA of 3.64.
- Member of Tri-Alpha First-Generation Honors Society, (AAA).
- Member of the national public administration honor society, Pi Alpha Alpha (PAA).
- Member of the national society of Leadership and success (NSLS).
References
References available upon request.
Timeline
Senior Front Counter Clerk - Civil Department
Brenda D Forman Clerk of Courts
01.2006 - Current
Senior Front Counter Clerk - Traffic Department
Brenda D Forman Clerk of Courts
07.2004 - 12.2006
Customer Service Representative
Cigna Dental Health
01.2001 - 07.2004
Supervisor/Action Plan Manager
Beacon Institute for Learning
01.1999 - 01.2001
Master of Arts - Public Administration
Florida Atlantic University
Bachelor of Arts - Interdisciplinary Studies
Florida Atlantic University
Associate of Arts - Liberal
Broward College
High School Or Equivalent -
Springfield Gardens High School
Similar Profiles
Avonta FlemingAvonta Fleming
Deputy Clerk of Courts- Criminal Clerk at Erie County Clerk Of Clerk CourtsDeputy Clerk of Courts- Criminal Clerk at Erie County Clerk Of Clerk Courts
Angie WilburnAngie Wilburn
Deputy Clerk at Hamilton County Clerk Of CourtsDeputy Clerk at Hamilton County Clerk Of Courts
Ethan ParksEthan Parks
Student Worker at Sumter County Clerk of CourtsStudent Worker at Sumter County Clerk of Courts
Hadi MooneyHadi Mooney
Volunteer at Islamic Jaffari AssociationVolunteer at Islamic Jaffari Association
Joshua SequeiraJoshua Sequeira
BARISTA at StarbucksBARISTA at Starbucks