Christine Burger
Altoona,PA
Summary
Accomplished Office Manager with strong background in enhancing operational efficiency and managing complex schedules. Expertise in onboarding, team collaboration, and budget management, driving significant cost-saving opportunities and facilitating open communication across departments.
Overview
20
20
years of professional experience
Work History
Office Manager
UPMC-Department of Hospital Medicine (Formerly Altoona Regional Health System)
Altoona, PA
07.2006 - Current
- Manage daily office operations, ensuring efficient workflow and resource utilization to best serve our patients and support clinical staff.
- Facilitate onboarding processes for new physicians and APP's, streamlining integration into the hospital environment.
- Balance provider staffing to support census, while ensuring all staffing expenditures are within allocated budget and identifying cost-saving opportunities.
- Collaborate with and provide support to Medical Director to identify process improvements, driving overall organizational effectiveness.
- Serve as a liaison between multiple hospital departments, upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Develop, enforce and conduct regular reviews of office policies that align with company values and regulatory requirements, maintaining compliance.
- Complete monthly payroll for physicians and bi-weekly payroll for APP's across two hospital locations
- Implement and maintain complex multidisciplinary schedules across two hospital locations
Office Coordinator/Inpatient Billing Coordinator
Blair Medical Associates-Department of Hospital Medicine, Altoona Hospital
Altoona, PA
04.2022 - 07.2026
- Managed inpatient billing for large multi-specialty medical organization
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Audited physician documentation to ensure compliance with regulatory standards of levels of care.
- Maintained health benefit enrollment, scheduling and time off request for Hospitalists department.
- Facilitated patient admission to hospital setting via on-call for Emergency Department and outside facilities needing to transfer patients to our care
- Initiate and maintain contracts for communication devices and support, uniforms and supplies.
Education
Indiana University of Pennsylvania
Indiana, PASkills
- Office administration
- Payroll and budgeting
- Operations management
- Policy implementation
- Workflow optimization
- Financial tracking/reporting
- Database administration
- Teamwork and collaboration
- Schedule management
Timeline
Office Coordinator/Inpatient Billing Coordinator
Blair Medical Associates-Department of Hospital Medicine, Altoona Hospital
04.2022 - 07.2026
Office Manager
UPMC-Department of Hospital Medicine (Formerly Altoona Regional Health System)
07.2006 - Current
Indiana University of Pennsylvania