Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
18
18
years of professional experience
Work History
Patient Care Technician
Abington Jefferson Health
04.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Reduced stress for patients and families through effective communication and empathetic support.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Performed blood glucose, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Administrative Assistant
Abington Jefferson Health
01.2007 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.