Christine Casteel
Olympia,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure server position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bartender
The Standard @ Sabal Springs
North Fort Myers, FL
02.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales Manager
SJJC NA Enterprises Inc.
Naples, FL
03.2008 - 04.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followu
Server
Tacos & Tequila Cantina
Naples, FL
10.2021 - 06.2022
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed strong rapport with regular guests through genuine hospitality efforts leading to repeat business.
Server
Ridgway Bar & Grill
Naples, FL
12.2019 - 12.2020
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Created positive guest experience through accurate orders and personable relations.
- Managed large parties and events.
Server Supervisor
The Local Restaurant
Naples, FL
09.2016 - 12.2019
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Consistently met or exceeded sales targets by effectively promoting daily specials and suggesting appropriate meal pairings.
- Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
- Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.
Server Supervisor
Cafe Lurcat
Naples, FL
01.2007 - 09.2016
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Welcomed and greeted guests before presenting special menu items to clients.
Education
Associate Degree - Accounting
South Puget Sound Community College
Olympia, WASkills
- Order Management
- Guest relations
- Extensive food and beverage knowledge
- Efficiency with POS systems and cash handling
Certification
Red Cross adult and pediatric CPR and AED certified.
Timeline
Bartender
The Standard @ Sabal Springs
02.2024 - Current
Server
Tacos & Tequila Cantina
10.2021 - 06.2022
Server
Ridgway Bar & Grill
12.2019 - 12.2020
Server Supervisor
The Local Restaurant
09.2016 - 12.2019
Sales Manager
SJJC NA Enterprises Inc.
03.2008 - 04.2023
Server Supervisor
Cafe Lurcat
01.2007 - 09.2016
Associate Degree - Accounting
South Puget Sound Community College