Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine Casteel

Olympia,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure server position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Bartender

The Standard @ Sabal Springs
02.2024 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Sales Manager

SJJC NA Enterprises Inc.
03.2008 - 04.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followu

Server

Tacos & Tequila Cantina
10.2021 - 06.2022
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Developed strong rapport with regular guests through genuine hospitality efforts leading to repeat business.

Server

Ridgway Bar & Grill
12.2019 - 12.2020


  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Created positive guest experience through accurate orders and personable relations.
  • Managed large parties and events.

Server Supervisor

The Local Restaurant
09.2016 - 12.2019


  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Consistently met or exceeded sales targets by effectively promoting daily specials and suggesting appropriate meal pairings.
  • Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
  • Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.

Server Supervisor

Cafe Lurcat
01.2007 - 09.2016
  • Enhanced customer satisfaction by providing efficient and friendly service to guests.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
  • Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Welcomed and greeted guests before presenting special menu items to clients.

Education

Associate Degree - Accounting

South Puget Sound Community College
Olympia, WA

Skills

  • Order Management
  • Guest relations
  • Extensive food and beverage knowledge
  • Efficiency with POS systems and cash handling

Certification

Red Cross adult and pediatric CPR and AED certified.

Timeline

Bartender

The Standard @ Sabal Springs
02.2024 - Current

Server

Tacos & Tequila Cantina
10.2021 - 06.2022

Server

Ridgway Bar & Grill
12.2019 - 12.2020

Server Supervisor

The Local Restaurant
09.2016 - 12.2019

Sales Manager

SJJC NA Enterprises Inc.
03.2008 - 04.2023

Server Supervisor

Cafe Lurcat
01.2007 - 09.2016

Associate Degree - Accounting

South Puget Sound Community College

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Christine Casteel