Christine Catoni
North Kingstown,RI
Summary
Knowledgeable and dedicated professional with several years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of industry.
Resourceful Front Office Associate Trainee recognized for high productivity and efficient task completion. Possess specialized skills in customer service, data entry, and scheduling management. Excel in communication, problem-solving, and organizational abilities, ensuring seamless front office operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Entry
Bayonet plumbing heating and cooling
New Port Richey, FL
05.2023 - 08.2024
- Entry of job work orders , pricing and filing
- Performed data entry and maintained accurate records of transactions.
- Supported team with data entry tasks into various databases.
Residential Training Instructor
Fairfax house inc
Port Richey, FL
12.2022 - 08.2024
- Helped residents with activities of daily living, grooming and feeding.
- Coordinated activities promoting social interaction among residents.
- Monitored resident progress and adjusted training methods as needed.
- Conducted assessments to identify individual training needs of residents.
- Provided guidance and support during daily living activities for residents.
- Maintained documentation of training sessions and resident progress reports.
Direct Support Professional (DSP)
Perspectives Corporation
North Kingstown, RI
07.2017 - 10.2020
- Assisted individuals with daily living activities and personal care needs.
- Developed and implemented individualized support plans for clients' unique requirements.
- Monitored client behavior and reported changes to the care team promptly.
- Facilitated social and recreational activities to enhance client engagement and interaction.
Team Leader
Ocean State House Cleaning
Warwick, RI
09.2016 - 10.2019
- Supervised cleaning teams to ensure high standards of service and safety.
- Trained new employees on cleaning procedures and company policies.
- Conducted quality inspections of completed cleaning tasks for consistency.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Communicated with clients to address concerns and maintain satisfaction levels.
- Maintained a positive work environment that promoted collaboration between team members.
Education
High school diploma or GED -
CCRI Flanagan campus
Skills
- Shift Management
- Caregiving
- Residential Cleaning
- Microsoft Excel
- Staff training
- POS
- Teaching
- Administrative experience
- Childcare
- Food Preparation
- Hospitality
- Cash Handling
- Retail sales
- Office management
- Home Care
- Behavioral health
- QuickBooks
- Microsoft Word
- Kitchen Experience
- Cash management
- Some Spanish
- Experience with children
- Medical terminology
- Customer Service management
- Housekeeping
- Cooking
- Restaurant services
- Field Management
- Retail Sales
- Communication skills
- Time management
- Food Safety
- Behavior management
- Interviewing
- Food management
- Food Handling
- Cashiering
- Case management
- Call center
- Office experience
- Organizational skills
- Dependability
- Commercial Cleaning
- Serving Experience
- Customer service
- Classroom experience
- Social work
- Meal Preparation
- Host/Hostess
- Phone etiquette
- Problem management
- Computer skills
- Kitchen Management Experience
- Sales
- Google Docs
- Driving
- Restaurant management
- Food Production
- Special education
- data entry
- record maintenance
- individualized training
- team supervision
- employee training
- effective communication
- attention to detail
Certification
- First Aid Certification
- CPR Certification
- Food Handler Certification
- BLS Certification
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Yes
Timeline
Data Entry
Bayonet plumbing heating and cooling
05.2023 - 08.2024
Residential Training Instructor
Fairfax house inc
12.2022 - 08.2024
Direct Support Professional (DSP)
Perspectives Corporation
07.2017 - 10.2020
Team Leader
Ocean State House Cleaning
09.2016 - 10.2019
High school diploma or GED -
CCRI Flanagan campus
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