Dynamic and results-driven professional with a proven track record at Highenz, excelling in customer service and time management. Recognized for meticulous attention to detail and a positive attitude, I effectively managed office operations and enhanced team productivity, ensuring seamless workflow and client satisfaction. Valid driver's license and dedicated team player. I enjoy working in a fast based environment, I get along well with people and treat all with the upmost respect.
Work History
Office Assistant
Highenz
Managed office supplies inventory, ensuring availability for daily operations.
Assisted in preparing documentation and reports for internal meetings.
Organized files and maintained accurate records to enhance retrieval efficiency.
Coordinated scheduling and appointments for team members, optimizing time management.
Care Provider
2 Years 2 Months
IHSS In Home Support Services | 07.2023 - 09.2025
Assisted clients with daily living activities, ensuring comfort and safety in their homes.
Provided companionship and emotional support to enhance clients' overall well-being.
Implemented personalized care plans to meet individual client needs effectively.
Coordinated with healthcare professionals to monitor client health and report changes promptly.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Arranged transportation and accompanied patients to doctors' offices and errands.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Planned and cooked nutritious meals to meet specific dietary needs.
Family Caregiver
1 Year 6 Months
IHSS In Home Support Services | 03.2020 - 09.2021
Provided personalized care, including assistance with daily living activities and mobility support.
Developed strong relationships with clients, fostering trust and improving communication.
Assisted in meal preparation and dietary management to meet specific nutritional needs.
Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted with daily living activities, running errands, and household chores.
Cashier
1 Year 4 Months
Taco Bell | 01.2019 - 05.2020
Processed customer transactions efficiently using POS systems.
Maintained cleanliness and organization of work area to enhance customer experience.
Assisted in training new cashiers on operational procedures and customer service standards.
Handled customer inquiries and resolved issues to ensure satisfaction.
Monitored inventory levels, restocked supplies, and reported discrepancies promptly.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier/ Assistant Manager
1 Year 7 Months
Sears Hometown & Outlet Stores Inc. | 05.2017 - 12.2018
Assisted in daily operations, ensuring smooth workflow and optimal customer service.
Implemented inventory management techniques to maintain stock levels and reduce discrepancies.
Monitored cash register activities, ensuring accuracy in transactions and balancing reports.
Resolved customer inquiries and issues effectively, enhancing overall satisfaction levels.
Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
Cashier
4 Months
JJ'S Truck Stop | 01.2017 - 05.2017
Collaborated with team members to streamline checkout processes during peak hours.
Implemented best practices for cash handling, reducing discrepancies in daily reconciliations.
Provided feedback to management on workflow improvements for enhanced efficiency.
Welcomed customers and helped determine their needs.
Cashier
7 Months
Home Depot | 05.2016 - 12.2016
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Streamlined checkout process for increased efficiency and reduced waiting times.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cashier
4 Months
Office Depot Inc | 01.2016 - 05.2016
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Bakery Assistant
1 Year 2 Months
Albertsons | 04.2014 - 06.2015
Assisted in daily production of baked goods, ensuring adherence to quality standards.
Operated ovens and mixers, maintaining safety protocols and equipment cleanliness.
Handled inventory management, tracking stock levels for timely replenishment of ingredients.
Supported customer service by greeting patrons and providing product recommendations.
Prepared baking stations and ensured all tools were sanitized before use.
Monitored product freshness, discarding items that did not meet quality criteria.
Maintained clean, organized kitchen to maximize efficiency and food safety.
Stored, labeled, and replenished supplies in compliance with food safety regulations.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.