Christine Chin
Monterey Park,California
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
DFIA
Rowland Heights, CA
01.2011 - 01.2026
- 2011 to 2026 Medicare Sales.
- Presented Medicare sales information and explained plan options and enrollment steps clearly and accurately.
- Connected with community members during outreach events, health fairs, informational sessions, and local activities.
- Built trust with diverse groups by listening to needs and explaining complex information in simple terms.
- Scheduled community appointments, follow-up contacts, and educational meetings.
- Helped individuals complete forms, gather required information, and understand enrollment next steps.
- Kept accurate records of contacts, appointments, outreach efforts, and follow-up communication.
- Used customer relationship management systems, electronic forms, and computer tools to record interactions and track leads.
- Followed Medicare marketing, privacy, compliance, and documentation requirements when speaking with beneficiaries.
- Worked with community organizations, event coordinators, and team members to support outreach activities.
- Represented organization professionally at public events and delivered courteous, responsive customer service.
- Managed multiple conversations, appointments, and administrative duties in fast-paced community and sales settings.
- Completed follow-up with prospective clients and existing contacts by phone, email, and in-person communication.
- 2011 to 2026 Medicare Sale
Shoe Exchange Inc.
Rowland Heights, CA
07.2025 - 11.2025
- General clerical and administrative support
- Data entry and document processing
- Filing and records management
- Customer service and public assistance
- Telephone and in-person communication
- Microsoft Word, Excel and Outlook
- Scanning, copying and document preparation
- Scheduling and appointment coordination
- Maintaining accurate records
- Confidential information handling
- Following policies and procedures
- Time management and organization
- Problem solving and attention to detail
Voting Center Clerk
06.2026
- Assisted voters with check-in and provided clear instructions throughout the voting process.
- Verified voter information and processed voters accurately using election computer systems
- Provided courteous customer service and answered voter questions regarding voting procedures.
- Assisted with issuing and handling ballots in accordance with election procedures
- Maintained accurate records and handled confidential voter information with care
- Assisted with Vote Center setup, organization, and closing procedures.
- Worked effectively with Election Leads and other team members in a fast-paced public-service environment.
- Followed Los Angeles County election procedures, security requirements, and established procedures.
- Helped maintain an organized, accessible, and professional environment for voters
- June 2nd 2026 California Statewide Direct Primary Election
Education
High School Diploma -
Public High School
Rangoon, Myanmar12-1988
Associate of Science - Accounting Bookeeping
Pasadena City College
Pasadena CA 08.1993 - 05.1996
Medical Billing And Coding - Medical Billing
Bryman College
CA 01.2012 - 05.2013
Skills
- Customer relationship management
- Community outreach
- Data entry accuracy
- Verbal communication
- Calm under pressure
- Appointment scheduling
- Appointment scheduling
Languages
Language Spoken: English, Mandarin, Cantonese, Burmese
Timeline
Voting Center Clerk
06.2026
Shoe Exchange Inc.
07.2025 - 11.2025
Medical Billing And Coding - Medical Billing
Bryman College
01.2012 - 05.2013
DFIA
01.2011 - 01.2026
Associate of Science - Accounting Bookeeping
Pasadena City College
08.1993 - 05.1996
High School Diploma -
Public High School