Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christine Chumnanukson

Westminster,MD

Summary

Eager to learn and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Focused on maintaining customer loyalty and deepening relationships with guests & respective clients to earn repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

C&R Pub
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Hostess, Server, Bartender, Marketing Assistant

Barley's Backyard (Formally Greene Turtle, Towson)
03.2018 - 01.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Created weekly specials to help bring in new customers.
  • Event planning for special occasions and checked-in guests for private events.

Office Administrator & Marketing Assistant

Titans Of Dance/Showbiz Talent
08.2021 - 08.2022
  • Interacted with customers by phone, email, or in-person to provide information and answer any questions.
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Helped research and create new merchandise for the business.
  • Hot pressing and neatly folding all merchandise to prepare for travel.
  • Kept track of how much merchandise was sold on a routine basis.
  • Multitask from handling calls and emails while also traveling across the country.
  • Used Word and Excel to keep track of important documents and information.

Education

Some College - Mass Communications & Advertisement

Towson University
Baltimore, MD
06.2020

Some College - General Studies

Carroll Community College
Westminster, MD
06.2017

High School Diploma -

Liberty High School
Sykesville, MD
06.2015

Skills

  • Stamina and Endurance
  • Food Preparation and Safety
  • Complex Problem-Solving
  • Engaging Customers
  • Liquor, Beer and Wine Knowledge
  • New Cocktail Creation
  • Team Training
  • Safe Serving Knowledge
  • High-Volume Environments
  • Good Conversationalist
  • Media Relations
  • Energetic and Outgoing

Certification

  • TIPS Certified

Languages

Thai
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

C&R Pub
01.2023 - Current

Office Administrator & Marketing Assistant

Titans Of Dance/Showbiz Talent
08.2021 - 08.2022

Hostess, Server, Bartender, Marketing Assistant

Barley's Backyard (Formally Greene Turtle, Towson)
03.2018 - 01.2023

Some College - Mass Communications & Advertisement

Towson University

Some College - General Studies

Carroll Community College

High School Diploma -

Liberty High School

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Christine Chumnanukson