Christine Corsi
Smithfield,RI
Summary
Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Supervisor
Dorrance Street Property Management
08.2022 - Current
- Oversee both residential and commercial properties, as well as 3 restaurants on site
- Financial reporting for all properties
- Contacting legal services for all properties
- Property auditing
- Communication with residents, vendors, guests, via phone, email, and walk ins
- Bookkeeping skills
- Provide exemplary customer service.
Property Manager
National Development Group
03.2021 - 08.2022
- Overseeing entire office
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Contracts with tenants by negotiating leases and collecting security deposit
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Taking phone calls and directing them to the appropriate extensions
- Provide excellent customer service to tenants and prospective tenants when they walk in to the office
- Proficient with Microsoft Office and Property Management platforms
- Bookkeeping skills
- Organizational skills.
Amazon Warehouse Associate
Amazon.com
10.2020 - 03.2021
- Warehouse associate, experience using pallet jacks, loading and unloading pallets.
Property Manager/Office Manager
Lyon Property Management
07.2018 - 05.2020
- Overseeing entire office
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Contracts with tenants by negotiating leases and collecting security deposit
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Taking phone calls and directing them to the appropriate extensions
- Provide excellent customer service to tenants and prospective tenants when they walk in to the office
- Proficient with Microsoft Office and Property Management platforms
- Bookkeeping skills
- Organizational skills.
Collections Specialist
Citizens Bank
05.2017 - 07.2018
- Call center environment
- Excellent customer service skills required to succeed
- Inbound and outbound calls to customers, regarding their auto loan, particularly past due/delinquent accounts
- Keep a comprehensive record of all calls and/or conversations
- Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues.
Advanced Solution Specialist
Bank of America
03.2018 - 06.2018
- Act as the primary inbound contact for our most valuable consumer clients
- Answer detailed questions about their current products and services, while focusing on resolving any current or future problems for our clients
- Educate our clients about additional value added products and services and have opportunity to introduce them to specialists in other areas of our bank.
Residential Leasing Associate
BRADY SULLIVAN PROPERTIES
10.2014 - 02.2017
- Produced productive operations by administering office functions
- Executed data entry and completed documentation such as leases, leasing packages, and reports
- Secured integrity of quality residential properties by monitoring operations, maintenance, and administration, and directing residential improvements
- Managed finances, collecting assessments, rental fees, deposits, and insurance premium payments
- Oversaw applicant processing and screening to determine most qualified tenants
- Ensured protection and compliance with codes and regulations by coordinating with external agencies
- Provided sales support and offered pricing recommendations to management
- Key Accomplishments: Maintained 97% occupancy rate through effective tenant selection and lease oversight
- Delivered customer satisfaction by offering exceptional service in-person and via telecommunications, maintaining tenant communication by functioning as the management and tenant liaison.
Teacher Assistant
PUMPKIN PATCH ELC
08.2013 - 10.2014
- Assisted instructor with classroom management, delivering instruction and completing paperwork and record keeping
- Secured student success by fostering a positive environment that cultivated positive social behaviors, critical thinking, and personal enrichment
- Ensured student safety by enforcing safety policies and procedures while monitoring students
- Maintained parent communication to relay school events, changes, and student progress.
Sales Associate
BENNY'S HOME AND AUTO STORE
01.2010 - 01.2014
- Coordinated with team to ensure optimal store performance
- Secured profits by marketing products to customers
- Established customer loyalty and satisfaction by delivering exceptional customer service.
Education
Certificate - Massage Therapy
Lincoln Technical Institute
Lincoln, RI04.2013
High School Diploma -
Smithfield High School
Smithfield, RI01.2012
Skills
- Property Management
- Microsoft Excel
- Communications
- Scheduling
- Organizational Skills
- Property Leasing
- Classroom Management
- Property management
- Hospitality
- Customer service
- Supervising experience
- Office management
- Leadership
- Emergency Preparedness
- Lease Administration
- Software Proficiency
- Conflict Resolution
- Risk Management
- Customer Service Excellence
- Fair Housing Laws
Certification
Driver's License
Personal Information
- Title: Property Manager
- Work Permit: Authorized to work in the US for any employer
Timeline
Property Supervisor
Dorrance Street Property Management
08.2022 - Current
Property Manager
National Development Group
03.2021 - 08.2022
Amazon Warehouse Associate
Amazon.com
10.2020 - 03.2021
Property Manager/Office Manager
Lyon Property Management
07.2018 - 05.2020
Advanced Solution Specialist
Bank of America
03.2018 - 06.2018
Collections Specialist
Citizens Bank
05.2017 - 07.2018
Residential Leasing Associate
BRADY SULLIVAN PROPERTIES
10.2014 - 02.2017
Teacher Assistant
PUMPKIN PATCH ELC
08.2013 - 10.2014
Sales Associate
BENNY'S HOME AND AUTO STORE
01.2010 - 01.2014
Certificate - Massage Therapy
Lincoln Technical Institute
High School Diploma -
Smithfield High School
Driver's License
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