CHRISTINE COUGHLIN
Westerville
Summary
Detail-oriented professional with extensive experience in customer service and educational support. Skilled in managing inventory and enhancing the shopping environment while effectively resolving customer inquiries to promote engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
SALES SPECIALIST
The Home Depot Inc
Westerville
08.2025 - Current
- Assisted customers in product selection and provided expert advice on home improvement.
- Managed inventory levels to ensure product availability and organization on shelves.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Collaborated with team members to maintain a clean and safe shopping environment.
- Educated customers on current promotions and special offers available in-store.
- Handled customer inquiries and resolved issues to enhance overall service experience.
- Demonstrated product features and benefits, enhancing customer understanding of items.
- Resolved customer complaints in a timely manner.
- Participated in team meetings to review progress against objectives set by management.
Instructional Aide
ESC placed in Westerville City Schools
Westerville
02.2011 - 08.2025
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with special needs in daily learning tasks.
- Facilitated small group instruction to enhance student engagement.
- Monitored student behavior and ensured a positive learning environment.
- Collaborated with staff to adapt materials for diverse learners.
- Provided one-on-one support to students during assessments and assignments.
- Organized classroom resources and maintained an orderly environment.
- Created a positive learning environment for students.
- Provided guidance to students on their academic tasks.
- Assisted with classroom management, including seating arrangements and discipline procedures.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Maintained records of student progress, attendance, and behavior.
- Organized student performance and enrichment activities to facilitate learning.
Education
Associate of Arts - Business Administration And Management
BRADFORD SCHOOL OF BUSINESS
Pittsburgh, PA05-1989
Skills
- Product knowledge
- Point-of-sale systems
- Inventory management
- Customer education
- Sales techniques
- Customer relationship management
- Team collaboration
- Problem solving
- Communication skills
- Time management
- Attention to detail
- Customer service and care
- Classroom management
- Student assessment
- Special needs support
Timeline
SALES SPECIALIST
The Home Depot Inc
08.2025 - Current
Instructional Aide
ESC placed in Westerville City Schools
02.2011 - 08.2025
Associate of Arts - Business Administration And Management
BRADFORD SCHOOL OF BUSINESS