Christine Countryman
Friedens,PA
Summary
Dynamic professional with a proven track record at Infinity HealthCare, excelling in patient care and records management. Adept at training and mentoring staff while enhancing team performance through strategic planning and relationship building. Committed to improving operational efficiency and delivering high-quality care in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Assistant Supervisor
Country Kids Preschool & Daycare
421 Stoystown Rd
05.2022 - Current
- Supervised daily classroom routines to maintain safe, organized preschool and daycare operations.
- Supported lead teachers with lesson preparation, activity setup, and child supervision.
- Monitored classroom behavior and reinforced age-appropriate guidance consistently.
- Coordinated parent communication regarding daily updates, concerns, and program needs.
- Trained new staff on classroom procedures, safety expectations, and child care standards.
- Maintained accurate records for attendance, incidents, and routine center documentation.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cps
Peerstar
Altoona, PA
09.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Salad Bar Attendant
Berlin School
Berlin, PA
05.2019 - 09.2022
- Maintained fresh salad bar presentation, replenishing ingredients and rotating stock for quality and safety.
- Monitored food temperatures and sanitation standards to support compliant, hygienic service.
- Prepared produce and salad items according to portioning and presentation guidelines.
- Assisted customers with ingredient selections, special requests, and dietary questions.
- Coordinated restocking of serving containers, utensils, and condiments to prevent service interruptions.
- Inspected product freshness throughout service, removing expired or depleted items promptly.
- Guided daily setup and breakdown of salad bar stations, ensuring organized workflow.
- Trained new food service staff on cleaning procedures, station readiness, and customer service expectations.
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
- Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
- Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
- Minimized cross-contamination during preparation and stocking.
- Supported efficient restaurant operations by promptly preparing additional items during peak hours.
- Promoted sustainability efforts within the workplace through effective recycling measures and responsible portioning techniques.
- Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
- Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
- Demonstrated adaptability when faced with unexpected changes or challenges in daily operations, ensuring smooth transitions without compromising quality or efficiency.
- Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Replenished buffet food when quantities became low.
- Fulfilled written and verbal orders by serving various food.
- Complied with safety standards while handling food and buffet equipment.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Contributed to overall cleanliness of the establishment by routinely sanitizing work surfaces and utensils.
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Set the standard for punctuality and reliability, consistently arriving on time for shifts and maintaining a strong attendance record.
- Strengthened team efficiency through clear communication and cooperation with both front-of-house and back-of-house staff members.
- Received high marks on health inspections due to strict adherence to sanitation standards and regulations within the salad bar area.
- Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
- Upheld strong knowledge of menu items, ingredients, allergens, allowing for precise recommendations based on specific customer needs.
- Boosted sales with attractive product presentations, including creative garnishing and arrangement techniques.
- Facilitated collaborative efforts among team members, regularly participating in staff meetings and offering constructive feedback to improve overall performance.
- Assisted in reducing food waste through proper storage, rotation, and inventory management practices.
- Streamlined salad bar operations by creating an organized system for ingredient prep and assembly tasks.
- Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Monitored food temperature, discarding items not stored correctly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Pushed, pulled and transported large loads and objects.
- Lifted and carried heavy materials.
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Certified Nursing Assistant
Infinity HealthCare
Meyersdale, PA
12.2017 - 12.2018
- Monitored vital signs and documented patient changes for nursing review.
- Assisted residents with bathing, dressing, grooming, and daily living activities.
- Repositioned patients to support comfort, safety, and pressure injury prevention.
- Supported mobility and transfers using proper lifting and gait-assist techniques.
- Maintained infection control standards during personal care and room sanitation.
- Reported condition changes promptly to nursing staff for timely intervention.
- Organized patient rooms and supplies to promote efficient care delivery.
- Guided new aides on safe transfer practices and consistent care routines.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Certified Nursing Assistant
Conemaugh Hospital
Meyersdale, PA
05.2016 - 11.2017
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Education
High School Diploma -
Somerset Area School District
Somerset, PA05-2008
High School Diploma -
Somerset Technology Center
Somerset, PA05-2008
Skills
Records management
Training and mentoring
Sales support
Employee performance management
Employee motivation and discipline
Issue resolution
Marketing coordination
Process updates
Process improvement
Policy enforcement
Employee relations
Task delegation
Expense tracking
Process improvements
Team building
Safety and compliance
Staff motivation and discipline
Processes and procedures
Strategic planning
Goal oriented
Staff discipline
Inventory oversight
Project planning
Complex Problem-solving
Decision-making
Project management
Staff development
Relationship building
Coaching and mentoring
Policy and procedure development
Staff education
Computer skills
Teamwork and collaboration
Team leadership
Timeline
Cps
Peerstar
09.2023 - 05.2024
Assistant Supervisor
Country Kids Preschool & Daycare
05.2022 - Current
Salad Bar Attendant
Berlin School
05.2019 - 09.2022
Certified Nursing Assistant
Infinity HealthCare
12.2017 - 12.2018
Certified Nursing Assistant
Conemaugh Hospital
05.2016 - 11.2017
High School Diploma -
Somerset Area School District
High School Diploma -
Somerset Technology Center