Christine Crewse
Casselberry,FL
Summary
Skilled individual with winning attitude and a desire to deliver exceptional guest experience. Focused on setting high expectations and raising service standards. Seeking to advance professional career.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Plant Specialist 2
Orange County
04.2020 - Current
- Inspect, maintain, and make small repairs to plant equipment
- Make process control decisions to keep plant within permit limits with use of SCADA
- Precisely document all info for FDEP and EPA records
- Use of Excell, Maximo, and Kronos
- Provide safe and reliable water supply
- Participate in emergency response activities
Bar Manager
Wahlburgers
01.2017 - 01.2020
- Answer phones to assist staff and customers
- Create schedules that provide appropriate staffing that will allow for excellent customer service
- Order, receive, and maintain inventory with focus on company profit and decrease in liquor cost
- Operate all cash handling procedures including deposits
- Reduced labor costs by improving employee schedules and workflow's to capitalize on individual strengths and better meet customer demands
- Clerical and receptionist duties such as completing forms, filing, and scanning documents
- Complete payroll timesheets
Parts Delivery Driver/Warehouse Secretary
Don Reid Ford
07.2015 - 01.2017
- Inspect, stock, and file parts and part documents
- Greet customers promptly and demonstrate a courteous and professional behavior
- Help maintain parts stock in an orderly condition
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships
- Enhanced office efficiency by streamlining filing systems and organizing documents
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors
Bartender
Trick Shots
02.2012 - 06.2015
- Served each guest courteously, quickly and efficiently.
- Carefully followed safety and sanitation policies handling food and beverages.
- Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Set up bar for operation, obtained cash bank and stocked service bar.
Manager
Papa Johns
09.2002 - 03.2012
- Helped drive sales goals and achieve monthly quotas
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Provided detailed inventory accurately daily
- Produced marketing ideas that were then put into action
Education
High School Diploma -
Lake Howell High School
Winter Park, FLSkills
- Strong verbal communication
- Extremely organized
- Inventory management
- Payroll timesheet coordination
- Calendar management
- Spreadsheet creation
- Scheduling & appointments
- Filing, scanning, & reviewing
- Data collection & entry
- Attention to detail
- Multi-line phone proficiency
- Document management
Certification
- ServSafe Food Protection Manager Certified
- Class B wastewater operator license
Timeline
Plant Specialist 2
Orange County
04.2020 - Current
Bar Manager
Wahlburgers
01.2017 - 01.2020
Parts Delivery Driver/Warehouse Secretary
Don Reid Ford
07.2015 - 01.2017
Bartender
Trick Shots
02.2012 - 06.2015
Manager
Papa Johns
09.2002 - 03.2012
High School Diploma -
Lake Howell High School
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