Summary
Overview
Work History
Education
Skills
Certification
Courses
Timeline
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Christine Crowley

Christine Crowley

Gulf Shores,AL

Summary

Management professional eager to bring a visionary approach to driving team success and operational excellence. Demonstrates readiness to learn and adapt quickly, with strong people skills and advanced communication abilities. Committed to fostering a collaborative environment and achieving organizational goals through strategic planning and innovative solutions.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Bartender

Casey Club
12.2020
  • Efficiently craft cocktails, boosting guest satisfaction and loyalty.
  • Maintain inventory, ensuring seamless operations and reduced waste.
  • Collaborate with team to enhance workflow and expedite service.
  • Promptly resolve customer complaints, improving guest experience.
  • Implement safety protocols, ensuring a secure environment.
  • Coordinated with kitchen staff to ensure timely food and drink service, enhancing overall dining experience and streamlining operations.

Founder/owner

The Boujee hanger boutique
08.2016
  • Led boutique operations, achieving consistent revenue growth and enhancing customer satisfaction.
  • Implemented strategic marketing initiatives, boosting brand visibility and attracting loyal clientele.
  • Managed inventory with precision, ensuring optimal stock levels and reducing overhead costs.
  • Cultivated a collaborative team environment, fostering innovation and improving service quality.
  • Analyzed market trends to adapt offerings, resulting in increased market share and customer retention.
  • Cultivated a vibrant brand identity, enhancing customer engagement and loyalty through innovative marketing strategies.
  • Streamlined inventory processes, reducing overhead costs and maximizing product availability for customers.

Medical Practice Manager

Heritage Medical
12.2006 - 08.2025
  • Managed daily operations, improving patient flow and service quality.
  • Led team to enhance patient satisfaction, achieving measurable improvements.
  • Implemented cost-saving measures, optimizing resource allocation.
  • Resolved operational challenges, resulting in increased efficiency.
  • Developed staff training programs, boosting team performance.
  • Streamlined patient intake processes, significantly reducing wait times and enhancing overall patient satisfaction.
  • Analyzed operational workflows to identify inefficiencies, implementing strategic changes that led to measurable improvements in staff productivity.
  • Fostered strong relationships with healthcare providers, ensuring cohesive team dynamics and improved patient care outcomes.
  • Developed a new scheduling system that optimized appointment management, resulting in noticeable gains in patient retention.
  • Encouraged a culture of continuous learning among staff, enhancing team morale and promoting professional growth.

Home Health Scheduler

Amedisys
08.2025 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.

Office Manager

Physician of Rhode Island
12.2000 - 11.2006
  • Managed office operations, improved efficiency, and ensured seamless patient care coordination.
  • Streamlined administrative processes, resulting in enhanced productivity and reduced wait times.
  • Implemented effective scheduling systems, optimizing resource allocation and patient satisfaction.
  • Led a team of administrative staff, fostering a collaborative environment and achieving operational goals.
  • Resolved patient and staff issues promptly, maintaining high levels of service quality and trust.
  • Cultivated a welcoming office environment, enhancing patient comfort and fostering a positive experience during visits.

Travel Advisor

AAA Southern NE
01.1998 - 08.1999
  • Advised clients on travel plans, enhancing satisfaction and loyalty through personalized itineraries.
  • Resolved booking issues efficiently, improving customer retention and service quality.
  • Collaborated with vendors to secure competitive rates, boosting client savings and satisfaction.
  • Utilized industry knowledge to recommend destinations, increasing client engagement and repeat business.
  • Guided clients in selecting travel packages, ensuring optimal experiences and achieving high customer satisfaction ratings.
  • Partnered with vendors to negotiate competitive rates, enhancing service offerings and securing favorable terms for clients.
  • Managed booking processes meticulously, maintaining accuracy in travel arrangements and minimizing errors that could affect client travel.

Education

Certificate - Hospitality And Tourism Management

Swayw School
06-1993

Certified phlebotomist -

Northeast Phlebotomy School
06-2024

Skills

  • Suggestive selling
  • Customer service expertise
  • Patience and tolerance
  • Strong multitasking
  • Customer service
  • Payment processing
  • Highly reliable
  • Cleanliness and hygiene
  • Service-oriented mindset
  • Alcohol awareness
  • Handling difficult customers
  • Beverage preparation
  • Team training and development
  • Preparing garnishes

Certification

  • Alabama Alcohol server train certification
  • RI TIPS Cerification

Courses

  • Certificated phlebotomist
  • Northeast phlebotomy school

Timeline

Home Health Scheduler

Amedisys
08.2025 - Current

Bartender

Casey Club
12.2020

Founder/owner

The Boujee hanger boutique
08.2016

Medical Practice Manager

Heritage Medical
12.2006 - 08.2025

Office Manager

Physician of Rhode Island
12.2000 - 11.2006

Travel Advisor

AAA Southern NE
01.1998 - 08.1999

Certificate - Hospitality And Tourism Management

Swayw School

Certified phlebotomist -

Northeast Phlebotomy School