Christine Cuba
HOMESTEAD
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Merchandise Associate
Homegoods Stores
HOMESTEAD
01.2025 - Current
- Stocked merchandise shelves according to company standards and layout plans.
- Assisted customers in locating products and answered their inquiries promptly.
- Organized sales floor displays to enhance product visibility and accessibility.
- Handled cash register transactions accurately during busy shopping hours.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Printed labels and tags for for-sale merchandise.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
Sales Supervisor
Health enrollment center
Pompano Beach
12.2023 - 01.2024
- Supervised daily sales operations and team performance at health enrollment center.
- Trained new staff on enrollment procedures and customer service techniques.
- Assisted clients with health plan options and enrollment processes effectively.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Implemented training sessions to improve staff knowledge on health insurance policies.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Coached, developed and motivated team to achieve revenue goals.
Education
Nail Technician And Skin Cqre
Florida Career College
Miami, FL 08.2012 - 06.2013
Hollywood Hills High School
Hollywood, FLSkills
- Visual merchandising
- Inventory management
- Cash handling
- Product labeling
- Problem solving
- Customer assistance
- Effective communication
- Time management
- Retail experience
- Returns management
- Display setup
- Merchandise lookup
- Pricing and signage updates
- Stock control
- Merchandise labeling
- Sales
- Store recovery
- Store organization
- Color coordination
- Markdowns and promotions
- Returns handling
- Restocking processes
- Markdown procedures
- Friendly and outgoing
- Retail sales professional
Languages
English
Professional
Spanish
Professional
Timeline
Merchandise Associate
Homegoods Stores
01.2025 - Current
Sales Supervisor
Health enrollment center
12.2023 - 01.2024
Nail Technician And Skin Cqre
Florida Career College
08.2012 - 06.2013
Hollywood Hills High School