Summary
Overview
Work History
Skills
Certification
Timeline
Generic

CHRISTINE DATTOLO

Franklin Square,NY

Summary

Passionate about educating team and clients with extensive product knowledge, focused on delivering a luxury client experience. Deep understanding of the industry, striving to enhance customer satisfaction through exceptional service and personalized recommendations. Committed to staying up-to-date with the latest trends and advancements, consistently seeking opportunities to expand expertise and provide clients with the highest level of care and attention.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Counter Manager, La Mer

Bloomingdale’s SoHo
07.2022 - Current
  • Warmly welcome customers upon approaching counter and placing orders.
  • Provide expert product knowledge to assist customers in making informed decisions about their purchases.
  • Educating client with efficient product application to enhance benefits through at counter services and increasing client satisfaction.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Contribute to inventory management, accurately tracking stock levels and ensuring availability of popular items.
  • Collaborate with team members to streamline processes and enhance overall efficiency.
  • Acquired new product knowledge and shared tips and passion with team members, clients and store associates.
  • Crosstrained in other departments as needed, demonstrating adaptability and commitment to the success of the store team.
  • Fostered culture of accuracy and diligence within team, setting positive example for peers.
  • Improved store operations with meticulous attention to detail during inventory audits.
  • Played key role in year-end inventory counts, contributing to accurate financial reporting.
  • Nurtured relationships with clients, team, store associates, management of brand and store.
  • Learning from every interaction to further improve future experiences with clients, team and management.
  • Created a consistent spa facial business. Improving client experience while increasing sales for store events and brand launches.
  • By nurturing and meeting the needs of each individual team member and client, grew yearly business to meet and exceed retailer and brand plan.
  • Maintain a healthy and productive work environment for team with kindness, understanding and empathy.

Skincare Expert/Support

La Mer
11.2011 - Current
  • Company Overview: Saks Fifth Avenue, NY
  • Educating and partnering with clients to guide them on their skincare journey
  • Full knowledge and understanding of luxury skin care line
  • Accountable for walk up, phone and email clients; ensuring all their skin care needs are achieved with the highest level of customer service
  • Support partnered associate, as well as anticipate and assist the needs of each team member for daily business
  • New client acquisition
  • Track and achieve daily, monthly and yearly goals
  • Saks Fifth Avenue, NY

Independent Beauty Consultant

Mary Kay Cosmetics
04.2007 - 04.2011
  • Company Overview: Blooming Grove, NY & Tri-State Area
  • Held skin care classes for parties up to 8 to educate and guide clients on suitable products for their needs and instruction of makeup application to enhance their natural beauty
  • Responsibly ordered/maintained inventory according to needs of my business
  • Recruit women into Mary Kay to help establish their independence and train them on successfully running their own Mary Kay Business on their schedule
  • Maintained a team of at least 7
  • Consistently attended monthly trainings with other Independent Consultants and annual Seminar in Dallas
  • Blooming Grove, NY & Tri-State Area

Assistant Manager

Brava Boutique
05.2000 - 09.2002
  • Company Overview: Forest Hills, NY
  • Managed a staff of 3 in an exclusive bridal boutique
  • Handled sales & ordering of gowns & accessories for Brides & Bridal Party
  • Cosmetic makeovers for bride, bridal party and special occasion
  • Scheduled fittings and alterations
  • Inventory Control
  • Responsible for billing and all administrative duties
  • In charge of preparing weekly schedules for employees
  • Forest Hills, NY

Beauty Advisor

Estee Lauder
05.1998 - 04.2000
  • Company Overview: Nordstrom, Garden City, NY
  • Knowledge and application of all skincare and beauty products, to help direct clients to find what will achieve their desired results
  • Maintaining counter inventory
  • Offered excellent customer service skills to maintain luxurious atmosphere
  • Nordstrom, Garden City, NY

Assistant Manager at Lobby Emporium

Garden City Hotel
09.1992 - 05.1998
  • Company Overview: Garden City, NY
  • Responsible for opening & closing of store
  • Sales Associate and full knowledge of wide array of goods being sold
  • Scheduling of employees & assisted in hiring of team members
  • Nightly Inventory Control
  • Purchasing merchandise from various wholesalers
  • Garden City, NY

Skills

  • Microsoft Office, Teams
  • Google Docs
  • Quickbooks
  • Zoom
  • Internet/Social Media Savvy
  • Skincare education
  • Make-up Artist
  • Self-motivated
  • Team player
  • Detail oriented
  • Eager to learn
  • Integrity
  • Focused on luxury client experience
  • Self driven
  • Focused on Continuous Improvement

Certification

La Mer Certified Skincare Expert

Timeline

Counter Manager, La Mer

Bloomingdale’s SoHo
07.2022 - Current

Skincare Expert/Support

La Mer
11.2011 - Current

Independent Beauty Consultant

Mary Kay Cosmetics
04.2007 - 04.2011

Assistant Manager

Brava Boutique
05.2000 - 09.2002

Beauty Advisor

Estee Lauder
05.1998 - 04.2000

Assistant Manager at Lobby Emporium

Garden City Hotel
09.1992 - 05.1998

Similar Profiles

CREATE PROFILE
CHRISTINE DATTOLO