Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Christine Dirden

5403 McChord Drive SW, Tacoma

Summary

Experience in material handling, customer service, sales and team work mentality with decision making skills. Strong work ethic, while maintaining a professional demeanor and great initiative. Skilled in exceeding goals and company expectations by maintaining high quality, productivity and safety standards.

Overview

18
18
years of professional experience

Work History

Area Ambassador and Material Handler

Amazon
Du Pont
07.2022 - 06.2025

Assisted with physical inventories coming into the building as needed, by counting parts accurately and quickly. Adhered strictly to company policies concerning the use of protective gear while on duty. Provided support in organizing special projects involving large quantities of merchandise. Inspected incoming shipments for damage or discrepancies. Managed work area cleanliness by following company guidelines for organization. Received and distributed incoming materials to designated areas. Reported any malfunctions or damages of material handling equipment promptly. Operated forklifts, pallet jacks, order picker, double walkies, clamp and other material handling equipment. Provided guidance and direction to employees regarding job duties, safety protocols, and performance expectations.

COVID Case Investigator

Tacoma Pierce County Health Department
Tacoma
04.2021 - 06.2022

Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and their close contact person's to assist in finding highly infected locations/events. Explained the importance of 'contact tracing' to prevent disease transmission and keep communities healthy. Advised on current CDC guidelines to help prevent the spread of the virus from person to person. Provided resources such as housing, food or health care products to families in need and effected by COVID. Worked closely with a team to reach out to the community and families of Pierce County.

Residential Sales

Comcast
Fife
03.2018 - 03.2021

Took special orders over the phone to generate, hit, and surpass monthly revenue goals. Resolved product issues and shared benefits of new technology to existing and new customers. Managed quality communication skills, customer support and product representation for each client. Generated leads for new sales through customer relationships.

Process Assistant/Administrative Assistant

Amazon Fulfillment
Dupont
10.2014 - 12.2019

Trained new associates and cross train current employees in different process rolls. Held orientations and provided logistical support to management in coordination with other team members. Meeting a high standard of quality and productivity rate, with a weekly and monthly feedback. Experience on standing electric forklift with 2 years of experience at this point.

Human Resources

US Army Reserve Center
Joint Base Lewis Joint Base Lewis McChord
02.2008 - 02.2016

Served as a link between leadership and soldiers by handling day-to-day questions, interpreting, and administering contracts, in addition to helping resolve work-related problems. Task includes directing personnel during training and labor relations activities, coordinating and hosting promotion ceremonies, as well as training events and classes. Keeping and updating soldier documents, training records, and promotion eligibility standings. Participated in live-fire exercises to ensure proficiency with individual weapons systems. Inspected all weapons prior to use to ensure they were serviceable and safe to fire. Took part in annual TDY training while being transported by convoy. Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.

Supply Technician

Akima
Joint Base Lewis McChord
04.2025 - Current
  • Operated specialized equipment for material handling and logistics.
  • Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
  • Assisted with receiving functions such as verifying purchase orders, unloading trucks.
  • Processed items using G-Army, as well as resolving day-to-day issues within the building.
  • Followed established procedures for receiving deliveries from suppliers and verifying contents against invoices.
  • Provided daily reports for receiving section.
  • In charge of receiving department and lead team to turn around our backlog.

Education

Certified Training - Human Resources Training

US Army Reserves
Fort Jackson, SC
07-2008

High School Diploma -

Emerald Ridge High School
Puyallup, WA
2007

Skills

  • Communication skills
  • Efficient with MS Office, Excel, and Power Point 
  • Effective team player
  • Superior organization skills
  • Staff training and development
  • Savvy sales person 

Accomplishments

Diverse background of working in the military, to management of a warehouse staffing agency, warehouse manufacturing and sales. The cross training abilities are bountiful. Working in Human Resources with the US Army Reserves has given me leadership and discipline training. Being a part of the Tacoma Pierce County Health Department's COVID response team has given me a opportunity and experience in being able to help others in a emergency response field. Received extensive sales training with Comcast in a very competitive business. Working in a warehouse environment in many different functions has made me efficient and knowledgeable of inbound, outbound, and delivery work flow of a large company as Amazon and the pleasure of being involved in the day to day lead team will assist me in my future endeavors. Working with various backgrounds of team members and leadership while always being able to performing above the standard.

Languages

English
Native/ Bilingual
Samoan
Limited

References

                                                                                                                     Phone Numbers

Jessica Musich          Current Supervisor                                            253-355-8507

Alana Lavaka           Supervisor, TPCHD                                       808-419-2248

LJ Watkins                 Supervisor, Amazon                                          253-302-6649  

Timeline

Supply Technician

Akima
04.2025 - Current

Area Ambassador and Material Handler

Amazon
07.2022 - 06.2025

COVID Case Investigator

Tacoma Pierce County Health Department
04.2021 - 06.2022

Residential Sales

Comcast
03.2018 - 03.2021

Process Assistant/Administrative Assistant

Amazon Fulfillment
10.2014 - 12.2019

Human Resources

US Army Reserve Center
02.2008 - 02.2016

Certified Training - Human Resources Training

US Army Reserves

High School Diploma -

Emerald Ridge High School
Christine Dirden