Christine Donohue
328 Beach 88 Street,NY
Summary
Dynamic and dedicated professional with extensive experience in customer service at The Restaurant. Proven ability to enhance customer satisfaction through effective communication and relationship-building. Skilled in cash handling and inventory management, demonstrating strong work ethic and integrity. Committed to maintaining high standards of cleanliness and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier/waitress
The Restaurant
11.2025 - Current
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to manage inventory levels and stock shelves.
- Trained new staff on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Riteaid
06.2017 - 10.2021
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Grill Cook
A&d Grocery
02.2008 - 06.2015
- Monitored inventory levels of grilling supplies, ensuring timely reordering to prevent shortages.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
Education
Associate of Science - Addiction Counseling
Kingsborough Community College
Brooklyn, NY06.2025
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Customer relations
Professionalism and courtesy
Accomplishments
Citation from the assemblyman, Philip Goldfeder for organizing a distribution hub during hurricane Sandy in 2012
Certification
60 clock hours for compulsive, gambling treatment prevention
350 hour requirement for Casac
Additional Information
I have a deep desire to help people do my strong faith. I apply empathy and experience in my work ethic, I aspire to problem solve and encourage others.
Timeline
Cashier/waitress
The Restaurant
11.2025 - Current
Cashier
Riteaid
06.2017 - 10.2021
Grill Cook
A&d Grocery
02.2008 - 06.2015
Associate of Science - Addiction Counseling
Kingsborough Community College