Summary
Overview
Work History
Education
Skills
Certification
quick learning,punctual.
Languages
Timeline
Generic

Christine Fleurancois

Randolph,Massachusetts

Summary

Accomplished Mental Health Counselor with a proven track record at Walden Behavioral Care, adept in crisis intervention and patient progress monitoring. Leveraging strong organizational skills and phlebotomy expertise, I excel in creating safe, supportive environments. Fluent in English, Haitian Creole, and French, I combine excellent customer service with a results-driven approach to significantly enhance patient care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Counselor

Walden Behavioral Care/ Monte Nido
10.2023 - Current
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
  • Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.

Certified Medical Assistant

Carney Hospital
11.2023 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

. Patient intake and charting

  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • vitals sign,injections,urinalysis,phlebotomy skills(venepuncture,butterfly,order of draw) 12 leads EKG's.

Driver

BMP Transportation
10.2017 - 01.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • 7D license

Medical Assistant Intern

Ram Clinic
09.2023 - 10.2023
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.

Caregiver

Home Instead Senior Care Home
12.2022 - 09.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Residential Counselor

Commonwealth Solutions
04.2021 - 12.2022
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.

Server

New Bridge on the Charles
08.2015 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Leader

Wendy's
09.2013 - 09.2016
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.

Food Preparation Worker

Legal Sea Foods
06.2013 - 12.2013
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Education

No Degree - Medical Assistant Program

Health Training Center
Braintree, MA
10.2023

High School Diploma -

West Roxbury Academy
West Roxbury, MA
06.2012

Skills

  • patient intake and charting
  • vitals signs
  • cpr certified
  • organizational skills
  • excellent customer service skills
  • strong multitasking
  • language skills: english ,Haitian creole,french
  • preparing and maintaining examination room
  • phlebotomy skills

Certification

  • CMA - Certified Medical Assistant

quick learning,punctual.

I'm always on time to work and i learned thing very quick...

Languages

Haitian creole
Native or Bilingual

Timeline

Certified Medical Assistant

Carney Hospital
11.2023 - 05.2024

Mental Health Counselor

Walden Behavioral Care/ Monte Nido
10.2023 - Current

Medical Assistant Intern

Ram Clinic
09.2023 - 10.2023

Caregiver

Home Instead Senior Care Home
12.2022 - 09.2023

Residential Counselor

Commonwealth Solutions
04.2021 - 12.2022

Driver

BMP Transportation
10.2017 - 01.2024

Server

New Bridge on the Charles
08.2015 - 12.2021

Crew Leader

Wendy's
09.2013 - 09.2016

Food Preparation Worker

Legal Sea Foods
06.2013 - 12.2013

No Degree - Medical Assistant Program

Health Training Center

High School Diploma -

West Roxbury Academy
  • CMA - Certified Medical Assistant
Christine Fleurancois