Rachael Lewis
Conyers,GA
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients. Has experience helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
Ellie Mental Health
2023.09 - Current
- Maintains a caseload of clients ranging from ages 14-40 with concerns such as anxiety, depression, stress, self-esteem, and grief
- Reviews case diagnosis and creates a treatment plan, and completes ongoing documentation about treatment progress
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Expanded community mental health resources by coordinating outreach events, workshops, and presentations to increase awareness and connect with community partners.
Intake Assessor
Turnaround Community Outreach
2023.06 - Current
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Excellent communication skills, both verbal and written.
- Developed individual treatment goals based on history and diagnosis.
- Established rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity during intake assessments.
Test Proctor
Proctors Inc.
2022.09 - Current
- Monitors and supervises students during exams and testing sessions in a classroom setting.
- Follows established protocols and procedures for test administration.
- Maintain accurate records of test attendance and any incidents that occur during testing.
- Responsible for maintaining invaluable testing materials.
- Direct candidates efficiently and handled pressure and unexpected situations in the testing room.
- Provided exceptional customer service to both students and testing site coordinator, answering questions and resolving issues related to the testing process.
Intake Counselor
Lakeview Behavioral Health
2023.03 - 2023.05
- Facilitated intake, admission, and utilization review process for incoming patients.
- Performed insurance benefit verifications, disseminating the information gathered to patients, their families, and appropriate internal staff.
- Completed pre-admission assessments and communicated recommendations to patients or their families.
- Collaborated with other medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Provided accurate and ongoing assessment of patient’s status in the admissions, intake, and utilization process.
- Provided education to patients and their families about their stay.
- Administered risk assessment such as the Columbia-Suicide Severity Rating Scale (C-SSRS).
Behavioral Health Counselor
Georgia Regional Hospital Atlanta
2023.02 - 2023.05
- Offered counseling to individuals with emphasis on prevention and/or behavior modification.
- Conducted group sessions to educate patients on varies coping skills and strategies to help them integrate back into the community.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Enhanced treatment efficacy by collaborating with multidisciplinary behavioral health teams to assess and address individual needs.
Mobile Assessment Counselor
Lakeview Behavioral Health
2022.09 - 2023.02
- Assessed patients of all ages and mental health presentations and collaborated with a physician to determine a proper disposition.
- Collaborated with other emergency department medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Assisted patients and their families in identifying community resources and connecting with appropriate services.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Test Proctor
Rowan University Testing Services
2021.09 - 2022.07
- Administered and oversaw tests according to testing services guidelines and standards and verified examinee identification and rosters.
- Maintain compliance and confidentiality of student information
- Engaged and supported individuals with a variety of disabilities in compliance with ADA guidelines.
- Verified accuracy of testing materials and prepared all associated documentation.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
CMHC Practicum Intern
Rowan University Wellness Center
2021.08 - 2022.05
- Provided individual therapy sessions to college students ages 18-24 with mental health concerns such as anxiety, depression, and ADHD
- Collaborated with students to formulate treatment plans to facilitate self-awareness, interpersonal skills, and personal development through individual counseling.
- Maintained thorough clinical documentation, including assessments, clinical notes, and evaluations.
- Engaged in risk assessments during individual therapy sessions.
- Collaborate with a multi-disciplinary team consisting of a psychiatrist, alcohol and drugs counselor, social workers, psychologists, and mental health counselors
- Engaged in student outreach to provide mental health resources to college students.
- Presented client case presentations to multidisciplinary wellness center staff at semester case conferences.
- Participated in weekly didactics with other practicum and doctoral interns presented by multidisciplinary wellness center staff.
- Co-facilitated Grief and Loss therapy group that provided education on grief and coping mechanisms to enhance student’s quality of life.
Student Volunteer
The PACT Atlanta LLC
2020.06 - 2020.08
- Answered and directed phone calls and took detailed messages when necessary
- Transcribed phone messages for the clinical department
- Contacted pharmacies to confirm patient medication information
- Documented and maintained patient information for injections and Transcranial Magnetic Stimulation appointments
- Shadowed patient intakes and psychiatric appointments
- Observed treatment methods like medication injections and Transcranial Magnetic Stimulation
- Became familiarized with Lytic practice management software.
Direct Care Volunteer
Kindred Hospice
2020.01 - 2020.05
- Provided support to patients and families by performing essential duties including but not limited to reading to patients, playing games, meal preparation, and writing letters on their behalf.
- Offered support through tuck in call processes, completed necessary forms and communicated needs or concerns to Manager of volunteer services
- Completed office tasks by answering phones, filing patient information, and imputing patient information into excel sheet.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Resident Advisor
Department of Residence Education
2017.08 - 2020.04
- Directly oversaw a community of 24-36 first year and upper level college students
- Aided students by identifying and utilizing campus resources
- Educated students regarding establishment of community expectations for acceptable behavior within the community including quiet hours, cleanliness, respect, and involvement
- Completed all reports, records, and evaluations in a timely manner and as requested while maintaining student confidentiality
- Assisted with health and safety concerns, including scheduled and unscheduled fire alarms, wellness checks, possible Health & Safety Inspections, and other safety drills when necessary
- Maintained a regular presence on the floor and in the community and participated regularly in building programs, events, and occasional participation in campus programs and campus wide events
- Implemented programs that meet the needs and interests of residential students and provide programs that reflect the diversity of the residential student population
- Engaged in scholastic, social, and mental health check-ins through one-one conversations to gain insight into student success and needs
- Presented a program proposal to implement mental health initiative within residence halls at annual resident advisor regional conference Georgia Resident Advisor Saturday Seminar.
Education
Master of Arts for Clinical Mental Health Counseling -
Rowan University
Glassboro, NJ08.2022
Bachelor of Science in Psychology -
Georgia Southern University
Statesboro, GA05.2020
Skills
- Risk Assessments
- Heartsaver CPR AED (CPR AED)
- Emergency Response
- Intake Screening
- Discharge Planning
- Crisis Intervention
- Skilled in intake interviewing
- Patient Education
- Records Management
- Case Files Maintenance
- Community resources specialist
- Electronic Medical Record Software
Certification
- Rowan University Testing Services, Glassboro, NJ, FERPA Training, 09/2021
- Rowan University Testing Services, Glassboro, NJ, Accuplacer Certificate of Test Administration, 09/2021
- Georgia Southern University, Statesboro, GA, Psychological First Aid (Coursera), 04/2020
Timeline
Mental Health Counselor
Ellie Mental Health
2023.09 - Current
Intake Assessor
Turnaround Community Outreach
2023.06 - Current
Intake Counselor
Lakeview Behavioral Health
2023.03 - 2023.05
Behavioral Health Counselor
Georgia Regional Hospital Atlanta
2023.02 - 2023.05
Test Proctor
Proctors Inc.
2022.09 - Current
Mobile Assessment Counselor
Lakeview Behavioral Health
2022.09 - 2023.02
Test Proctor
Rowan University Testing Services
2021.09 - 2022.07
CMHC Practicum Intern
Rowan University Wellness Center
2021.08 - 2022.05
Student Volunteer
The PACT Atlanta LLC
2020.06 - 2020.08
Direct Care Volunteer
Kindred Hospice
2020.01 - 2020.05
Resident Advisor
Department of Residence Education
2017.08 - 2020.04
Master of Arts for Clinical Mental Health Counseling -
Rowan University
Bachelor of Science in Psychology -
Georgia Southern University
- Rowan University Testing Services, Glassboro, NJ, FERPA Training, 09/2021
- Rowan University Testing Services, Glassboro, NJ, Accuplacer Certificate of Test Administration, 09/2021
- Georgia Southern University, Statesboro, GA, Psychological First Aid (Coursera), 04/2020
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