CHRISTINE FOX

• Manage accidents, cargo, and blue collar employee workmen comp claims,. Managing approximately 10-20 claims at a time.
• Quickly responding in coordinating repairs to get drivers back on the road and compliant to DOT regulations.
• Monitor the repair process for company tractors and trailers involved in accidents, liaising with repair facilities and insurance providers.
• Implement strategies that improve claim accuracy and minimize financial losses.
• Reports data, for management identifying trends to inform future preventive measures.
• Developed Standard Operation Procedures (SOPs).
• Conduct weekly orientations for new drivers.

• Coordinate logistics of orders for major department store accounts (Dillard's, Nordstroms, T.J. Max and Francesca’s )
• Systemize production & product buying between India manufacturers and U.S based warehouses.
• Managed logistics for products, delivery, ensuring on time delivery in accordance with customer expectations.
• Supervised a team of warehouse employees, providing instructions on packing and shipping procedures.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Demonstrated exceptional performance resulting in two promotions for consistently exceeding expectations.

• Interviewed clients and advised clients of sanctions and non-compliance terms and conditions.
• Generated reports and special projects.
• Financially Screen clients to determine payments.
• Coordinate three providers' schedules and maintain appointment templates for all three clinic providers.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Reviewed applications for different aid programs and determined which qualification criteria for individuals.

Promoted twice within the department.

• Drafted and filed pleading for court actions. Contempt petitions. Issued wage garnishments. Modified court order registered foreign orders and ended support orders.
• Mediated with parties to come into an agreement of new Court Orders.
• Reviewed for fraud, non-cooperated parties.
• Managed 300 child support cases. Taking daily incoming calls and customer walk-in.
• Analyzed and evaluated cases to determined the next action in moving the case forward.