HANNAH MITCHELL
Conroe,TX
Summary
Seasoned insurance specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Claim Specialist
Brittany Eddy
Conroe, TX
01.2024 - Current
- Resolved discrepancies between insurance companies and patients regarding payments, fees, and benefits.
- Responded to inquiries from providers regarding claim status, payment issues.
- Ensured compliance with HIPAA guidelines throughout all stages of the claims processing process.
- Acted as liaison between providers and insurers and payers when necessary.
Assistant Office Manager
Creekside Dentistry
Tomball, TX
07.2019 - 01.2024
- Accounting duties, Posting and processing of patients and insurance payments, Maintaining the schedules of two Doctor's and three Hygienists, Daily opening and closing of the office, Handling AR & AP, Managing staff members, Answering all patient phone calls
Crew Member
Raising Canes
The Woodlands, TX
08.2017 - 07.2019
- Greeted customers to take food orders and provide menu information, Met daily targets as team and individual, Stocked, cleaned and restocked workstations and display cases, Adapted to restaurant operational needs at peak times
General Manager
Subway
McCalla, AL
03.2015 - 11.2017
- Monitored team member performance, conducting evaluations and recommending promotions, Established payroll and operating budgets for corporate management approval, Oversaw talent recruitment, onboarding and training, Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
Education
No Degree: Dental Assistant -
Advanced Dentistry of Spring
High School Diploma -
Klein Oak High School
Skills
- Interpersonal skills
- Unsurpassed mathematical skills
- Ability to handle all office operations
- Cheerful and energetic
- Multi-Task Management
- Scheduling
- Research Coordination
- Microsoft Outlook
- Flexible schedule
- Listening skills
- Organized
- Customer service
- Employee Scheduling
- Effective team player
- Microsoft Word
- Microsoft Excel
- Data entry
- Administrative skills
- Time management
- Filing
- Typing proficiency
- Microsoft PowerPoint
- Excellent multi-tasker
Timeline
Claim Specialist
Brittany Eddy
01.2024 - Current
Assistant Office Manager
Creekside Dentistry
07.2019 - 01.2024
Crew Member
Raising Canes
08.2017 - 07.2019
General Manager
Subway
03.2015 - 11.2017
No Degree: Dental Assistant -
Advanced Dentistry of Spring
High School Diploma -
Klein Oak High School
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