Tonya Comer
Rock Hill,SC
Summary
Licensed insurance professional with extensive experience in sales, prospecting, lead generation and claims. Seeking a position offering new challenges and opportunities for career growth and advancement.
Well-qualified customer service representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
24
24
years of professional experience
Work History
Claim Specialist
People's First Insurance
Rock Hill, SC
10.2019 - 05.2022
- File personal lines, commercial lines, and workers compensation claims for insured
- Assisted insured with claims process
- Assisted adjusters by giving accurate details
- Followed up on claims until completed data entry for HR Department
- Covered receptionist desk
- Explained coverages to insureds
Licensed Insurance Producer
Allstate
Charlotte , NC
05.2019 - 10.2019
- Promoted Allstate products and services using upselling and other sales strategies.
- Provided coverage option information to assist clients in protecting assets.
- Built relationships with clients through active listening and verbal talents to provide excellent service.
Retail Sales And Service Specialist
Comporium Communications
Rock Hill , SC
08.1999 - 05.2019
- Assisted customer in setting up residential services for home phone, cable tv, internet, security and wireless cell service.
- Assisted customers with making payments and account changes
- Balanced cash drawers and ran reports for accounting each day
- Swapped equipment and added new equipment to accounts
- Explained billing and addressed customer concerns
Medical Records Clerk/Front Desk Receptionist
Carolina Urology
Rock Hill, SC
08.1998 - 08.1999
- Processed patient admission and discharge documentation.
- Responded to requests for information from various individuals by providing medical records
- Pulled charts each day and filed charts
- Checked in patients
- Made patient appointments
- Routed calls from switchboard
Education
High School Diploma -
Chester Senior High School
Chester, SC06.1990
Skills
- Insurance sales expertise
- Insurance claim expertise
- Account management
- Product upselling
- Payment collection
- Interpersonal skills
- Written and verbal communication
- Computer proficiency
- Punctual
- Time management
- Personable and outgoing
- Customer-service oriented
- Attention to detail
- Data entry
Timeline
Claim Specialist
People's First Insurance
10.2019 - 05.2022
Licensed Insurance Producer
Allstate
05.2019 - 10.2019
Retail Sales And Service Specialist
Comporium Communications
08.1999 - 05.2019
Medical Records Clerk/Front Desk Receptionist
Carolina Urology
08.1998 - 08.1999
High School Diploma -
Chester Senior High School
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