Dynamic operations manager with a proven track record at Fox's Market & Garden Center LLC, excelling in strategic planning and customer service. Skilled in cash handling and documentation, I fostered a loyal customer base while effectively managing inventory and business growth. Committed to delivering exceptional results through strong leadership and operational excellence.
*Managed all operations of the business, including strategic planning, budgeting, and management of day to day activities
*Ordering and overseeing proper amount of inventory
*Maintaining high standards of customer service to build a loyal customer base
*Growing of flowers, perennials, and vegetables from seed or plug to finished product (flats, planters and hanging baskets)
*Managed daily office operations to ensure a smooth workflow and communication with the staff
*Maintained relationships with customer, through phone, in peron, and written interactions
*Coordinated schedules, appointments, and travel arrangements for team members
*Handled all administrative tasks such as filing, data entry, document preparing, and billing
*Order and maintain inventory
*Kept bank accounts balanced at all times
*Prepared tax records for quarterly payments
*Provided excellent customer service, by addressing inquiries and resolved issues promptly to ensure customers banking needs were met
*Processed customer transactions, including deposits, withdrawals and loan payments
*Cash handling (counting, balancing, and securing the cash drawer)
*Daily settlement of the ATM machine
*Assisted with the counting of cash deliveries of money from the armored service
*Provided excellent customer service by addressing inquiries and assisting customer with transactions, including deposits, withdrawals and loan payments
*Cash handling (counting, balancing and securing the cash drawer)
*Daily settlement of the ATM machine