Christine Fuentes

Mentored new hires, resulting in stronger staff development and increased productivity.

• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Analyzed team performance and identified opportunities for additional training.
• Delivered instructional presentations on equipment use, focusing on efficiency and safety.
• Monitored participant workflow and behaviors throughout training process.
• Supported productivity increase and business growth through new hire training and mentoring.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
• Operated equipment while observing standard safety procedures.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Ranked 1st in productivity twice, regionally.
• Placed "master picker" in nation wide competition for invoice accuracy.
• Certified "site expert trainer (SET)" for Nipomo DC.
• Head of safety committee.
• Operated forklift to safely move and safeguard stock and supplies in warehouse
• Completed cycle counts and monthly inventory.
• Followed orders precisely for correct items, sizes and quantities.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Used customer insights to develop innovative sales strategies to increase sales.
• Negotiated contracts with clients and developed relationships with key personnel.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Sold through 90% merchandise several times during crucial holiday markets.
• Recorded accurate and efficient records in customer database
• Retained excellent client satisfaction ratings through outstanding service delivery

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Inspected merchandise for quality and arranged proper display location on floor.
• Updated pricing and signage to complete product displays and educate customers.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Verified products appeared at correct locations in proper quantities.
• Collaborated with store managers to determine best placement for merchandise displays.
• Organized store merchandise racks by size, style, and color.
• Created visual displays to highlight new and featured products.
• Used props and lighting to enhance appearance and visibility of displays.
• Presented store update suggestions and layouts to management and stakeholders.

• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Collaborated with store managers to devise store layouts and establish aesthetic appeal.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Verified products appeared at correct locations in proper quantities
• Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number
• Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties