Carmen Lopez-Hernandez
Bay Shore,NY
Summary
Successful Pharmacy Technician bringing 18 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Detail oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Lead Pharmacy Technician
CVS Pharmacy
Islip Terrace, New York
12.2023 - Current
- Directed operations and scheduled responsibilities for pharmacy technician staff.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Cultivated a cooperative atmosphere within the pharmacy team for increased efficiency.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
Walmart
Westbury, NY
02.2007 - 12.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Maintained proper storage and security conditions for drugs.
Education
Certification - Pharmacy Technician
New York Medical Career Training Center
Flushing, NY01.2007
Skills
- Supporting Pharmacy Operations
- Verifying Orders
- Proper Labeling Procedures
- Prescription Filling
- Problem-Solving Skills
- Labeling Prescriptions
- Supply Restocking
- FDA Drug Safety Guidelines
- Point of Sale Systems Proficiency
- Resolving Customer Issues
- Drug Inventory Management
- Insurance Billing
- Team Collaboration
- Insurance Verification
- Ordering and Stocking Medications
- Processing Payments
- HIPAA
- Medication Dispensing
give vaccinations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Lead Pharmacy Technician
CVS Pharmacy
12.2023 - Current
Pharmacy Technician
Walmart
02.2007 - 12.2023
Certification - Pharmacy Technician
New York Medical Career Training Center