Christine Gelina
Delmar,NY
Summary
Experienced with overseeing and enhancing residential service programs to ensure optimal resident support. Utilizes effective project management and team coordination to drive program success. Knowledge of developing and implementing strategic initiatives for continuous improvement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Dental Assistant
Aspen Dental
East Greenbush, NY
12.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Customer Service Counter Girl
Bella Napoli Bakery
Troy, NY
04.2022 - 01.2025
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Brewed coffee and tea and changed out drink station syrups.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Managed phone orders and extremely busy store while providing an enjoyable experience for each customer.
Life Skills Coach
LifeSong
Clifton Park, NY
08.2021 - 11.2024
- Provide community based services for those with developmental disabilities.
- Coach with person centered mentoring.
- Build the needed skills for greater social awareness and a desirable work ethic.
- Navigated sensitive conversations with professionalism and empathy when addressing complex issues impacting individuals'' lives.
- Promoted a positive mindset among clients by teaching resilience-building strategies like reframing negative thoughts or practicing gratitude exercises daily.
Program Manager of Residential Services
Center For Disability Services
Capitol Region
04.1998 - 08.2021
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Managed budgets effectively, optimizing resource allocation to maximize program impact.
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Streamlined communication channels for improved team collaboration and client satisfaction.
Waitress
Barbecue Recreation
Hoosick Falls, NY
08.2017 - 03.2020
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Brittonkill Central School
06.1991
Skills
- Positive working relationships
- Training and mentoring
- Site inspections
- Time management
- Attention to detail
- Organizational skills
Certification
First aid/CPR certified
Timeline
Dental Assistant
Aspen Dental
12.2024 - Current
Customer Service Counter Girl
Bella Napoli Bakery
04.2022 - 01.2025
Life Skills Coach
LifeSong
08.2021 - 11.2024
Waitress
Barbecue Recreation
08.2017 - 03.2020
Program Manager of Residential Services
Center For Disability Services
04.1998 - 08.2021
Brittonkill Central School