Christine Grant
Columbus
Summary
Dynamic Licensed Insurance Agent with proven expertise at National General Insurance Company in risk analysis and client engagement. Successfully developed a robust clientele through strategic networking and personalized service, achieving high customer satisfaction and repeat business. Adept at compliance management and cross-selling, ensuring clients receive optimal coverage tailored to their needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
National General Insurance Company
Columbus
01.2022 - 03.2024
- Provided guidance and support to less experienced agents during onboarding process.
- Sought out new clients and developed clientele by networking to find new customers.
- Upsold products to policyholders and potential new clients.
- Initiated contact with potential clients through cold calling and networking activities.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Identified opportunities for cross-selling additional policies or services to existing customers.
Licensed Insurance Agent
Safeauto Insurance Company
Columbus
07.2014 - 01.2022
- Conducted research to identify competitive rates and benefits offered by other providers.
- Developed appropriate quotes based on risk information.
- Achieved repeat business and referrals through personalized services.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Education
Certificate of Broadcasting - Radio And Television Broadcasting
Ohio Center For Broadcasting
Whitehall, OH10-2010
Post Secondary Program - Liberal Arts
Franklin University
Columbus, OH06-2005
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05-2005
Skills
- Risk Analysis
- Service Excellence
- Strategic Negotiation Skills
- Compliance Management
- Client Engagement Strategies
- Cross-Selling Proficiency
- Conflict Management
- Effective Client Retention
- Customer Relationship Management
- Familiarity with Regulatory Standards
- Integrity in Professional Conduct
Affiliations
I am a voracious reader. I enjoy writing and creating by utilizing new techniques and methods. I make it a point to learn something new everyday. I find it fun and stimulating to learn and discover new skills, knowledge, etc.
Languages
English
Native/ Bilingual
Accomplishments
- I have been published
- several of my art pieces were included in community art galleries
- My retention on policies and ensuring customer satisfaction
Certification
- I was a Licensed Insurance Agent for 10 years
- I have a Certificate of Broadcasting through Ohio Center of Broadcasting
References
References available upon request.
Timeline
Licensed Insurance Agent
National General Insurance Company
01.2022 - 03.2024
Licensed Insurance Agent
Safeauto Insurance Company
07.2014 - 01.2022
Certificate of Broadcasting - Radio And Television Broadcasting
Ohio Center For Broadcasting
Post Secondary Program - Liberal Arts
Franklin University
High School Diploma -
Gahanna Lincoln High School
Similar Profiles
Kayla HarrisKayla Harris
Senior Risk Adjuster at National General Insurance CompanySenior Risk Adjuster at National General Insurance Company
Kenyatta DobbinsKenyatta Dobbins
Senior Service Support Specialist at National General Insurance CompanySenior Service Support Specialist at National General Insurance Company
Kateri McBeanKateri McBean
PIP Claims Medical Adjuster at National General Insurance CompanyPIP Claims Medical Adjuster at National General Insurance Company