Christine Gray
Summary
Experienced waste management and healthcare professional with proven track record of optimizing complex waste streams to meet both regulatory compliance requirements and organizational sustainability goals. Trusted advisor with comprehensive knowledge of federal and state environmental regulations, hazardous waste regulations, DOT, and OSHA. Adept at building positive relationships with customers. Demonstrated proficiency conducting regulatory compliance audits and providing education to customers on EHS topics.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Healthcare Specialist
Stericycle
02.2022 - Current
- Manage waste streams for health systems in Philadelphia, the Lehigh Valley, and Central Pennsylvania.
- Train hospital staff on proper waste segregation and waste reduction initiatives.
- Initiate reuse, recycling, and medical donation programs.
- Track and develop monthly reports on waste metrics which are presented to hospital leadership.
- Maximize efficiencies with waste generation, transport, and disposal to achieve both the gross profit margins for the company and the sustainability goals of the health system.
Recycling Assurance Manager
TerraCycle
10.2021 - 02.2022
- Worked with major corporations to track their waste from when it is received at the TerraCycle warehouse to when it is transported to the processor to be made into feedstock for new products, to when it is made into an actual product for sale to the consumer.
- Provided written documentation to corporations that their waste has been properly recycled.
- Audited material processors on such indicators as employee safety, proper maintenance of equipment and level of detail of documentation of the waste that they are receiving from each company along with the weight of the materials.
Waste Operations Manager
Sodexo USA
08.2019 - 10.2021
- Led the overall compliant management of all waste streams for 5 GlaxoSmithKline (GSK) facilities.
- Subject matter expert for hazardous waste and training of the scientists on proper waste segregation and disposal.
- Conducted regulatory compliance audits of labs and waste storage areas.
- Collected and inputted data on waste metrics with monthly reporting to customer.
- Managed invoicing from 3rd party waste vendors and waste budget.
- Supervised employees from the 3rd party hazardous waste vendor to make sure all regulatory and company requirements were met.
- Played a pivotal role in GSK's sustainability initiatives.
Major Account Manager
Stericycle
08.2018 - 08.2019
- Developed mutually beneficial partnerships with hospital accounts to enhance overall service and value to clients.
- Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
Healthcare Compliance Educator
Stericycle
01.2018 - 10.2018
- Provided consultative and training services related to OSHA and HIPAA compliance to over 400 healthcare facilities in PA/MD/DE.
- Managed assigned territory/book of business to ensure compliance services were professionally provided to all customers within the established parameters/due dates.
Healthcare Compliance Specialist
Stericycle
03.2015 - 01.2018
- Successfully implemented the pharmaceutical waste compliance and CsRx controlled substance disposal programs at health systems in eastern and central PA and provided ongoing training and support.
- Worked closely with various hospital stakeholders to reduce the human health and environmental impacts of pharmaceutical waste and assisted with maintaining compliance with environmental and hazardous waste regulations.
Integrated Waste Compliance Specialist
Stericycle
04.2014 - 03.2015
- Provided consultative services to hospitals in OH, KY, and IN on compliance issues with the EPA, DOT, OSHA, Joint Commission, and other regulatory agencies.
- Trained clinical and non-clinical staff on proper waste segregation of all hospital waste streams and compliant disposal of hazardous waste.
- Conducted comprehensive waste stream analyses to minimize waste generated by healthcare facilities and regulatory compliance surveys to identify both environmental health & safety and regulatory concerns.
Healthcare Sustainability Specialist
Stericycle
06.2012 - 04.2014
- Supervised the safe handling of all hospital waste streams in accordance with regulatory requirements.
- Trained all levels of hospital staff on safe waste handling, proper waste segregation, and regulatory standards.
- Developed and communicated recommendations to hospital management for promoting efficient handling of waste to reduce environmental impact and increase cost efficiencies for hospital.
- Active member in hospital Green Teams.
- Ensured Stericycle's gross profit and the hospital's sustainability goals were met through successful waste diversion, optimization of service delivery, and initiation of ways to further reduce waste through measures such as composting, medical equipment and furniture donations, etc.
Registered Nurse
Pines Health Services
03.2011 - 06.2012
- Provided pre- and postoperative teaching and care to surgical patients.
- Preceptor for new staff.
- Acted as first assist in the operating room on eye surgical procedures.
Certified Wound & Ostomy Registered Nurse
Cary Medical Center
07.2006 - 03.2011
- Consultant to medical and nursing staff on the treatment of complex wound and ostomy patients.
- Precepted student nurses and new employees.
- Educated clinical staff on wound and ostomy care.
- Managed patient survey data and performance improvement indicators.
Charge Registered Nurse
Forest Hill Skilled Nursing & Rehabilitation Center
05.2004 - 05.2008
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
Nurse Manager
The Aroostook Medical Center
04.2001 - 05.2004
- Management of all aspects of a new hospital service including: marketing, supply chain management, development of policies/procedures, management of referrals, in-servicing of nurses and patient care staff, budgeting, and development of physician and community partnerships.
Education
MBA - General Management
University of Maryland Global Campus
Adelphi, MD12.2011
Master of Science - Environmental Management
University of Maryland Global Campus
Adelphi, MD12.2009
Bachelor of Science - Environmental Science
University of Maine At Fort Kent
Fort Kent, ME05.2006
Master of Science - Nursing
DeSales University
Center Valley, PABachelor of Science - Nursing
East Stroudsburg University of Pennsylvania
East Stroudsburg, PASkills
Success with building positive customer relationships
Effective communicator
Experienced auditor & trainer
Proficient with Microsoft Office
Adept at organization & time management
In-depth knowledge of solid and hazardous waste regulations
Certification
- OSHA 30 hour
- Applied Project Management - Villanova University
- Sustainable Business Management - University of California Irvine
Timeline
Healthcare Specialist
Stericycle
02.2022 - Current
Recycling Assurance Manager
TerraCycle
10.2021 - 02.2022
Waste Operations Manager
Sodexo USA
08.2019 - 10.2021
Major Account Manager
Stericycle
08.2018 - 08.2019
Healthcare Compliance Educator
Stericycle
01.2018 - 10.2018
Healthcare Compliance Specialist
Stericycle
03.2015 - 01.2018
Integrated Waste Compliance Specialist
Stericycle
04.2014 - 03.2015
Healthcare Sustainability Specialist
Stericycle
06.2012 - 04.2014
Registered Nurse
Pines Health Services
03.2011 - 06.2012
Certified Wound & Ostomy Registered Nurse
Cary Medical Center
07.2006 - 03.2011
Charge Registered Nurse
Forest Hill Skilled Nursing & Rehabilitation Center
05.2004 - 05.2008
Nurse Manager
The Aroostook Medical Center
04.2001 - 05.2004
MBA - General Management
University of Maryland Global Campus
Master of Science - Environmental Management
University of Maryland Global Campus
Bachelor of Science - Environmental Science
University of Maine At Fort Kent
Master of Science - Nursing
DeSales University
Bachelor of Science - Nursing
East Stroudsburg University of Pennsylvania
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