STYLIST FOR READY TO WEAR AND DIFFERENT HIGH END BRANDS LINGERIE EXC…
-EXCEED SALES GOALS BY ACCESSING ALL AVENUES OF PRODUCT INCLUDING THE USE OF WEB LOCATER TO OBTAIN CLIENTS SPECIFIC REQUEST.
-CORRESPONDED WITH PERSONAL CLIENTS THROUGH PHONE CALLS & EMAILS, SCHEDULING FITTINGS, & INTRODUCING NEW PRODUCTS FOR PRE-SALE
-PRODUCT KNOWLEDGE
PALAZZO
LUXURY STYLIST
05.2020 - 11.2022
Job overview
CUSTOM FITTINGS FOR MEN FORMAL WEAR & MAKING SURE TAILORED IN TIMELY MANNER IF NEEDED
-CUSTOM FITTINGS FOR WOMANS GOWNS & MAKING SURE TAILORED IN TIMELY MANNER IF NEEDED
-MERCHANDISING & OPERATIONS
-RESPONSIBLE FOR ENSURING ALL TRANSACTIONS WERE PROPERLY COMPLETED
-VISUALS
-ESTABLISH AND MAINTAIN LASTING RELATIONSHIPS WITH CUSTOMERS-FITTINGS AND STYLIST FOR MENS SUITS, ENTERTAINMENT & DIFFERENT FORMAL EVENTS AS WELL AS WOMEN'S DRESSES
-KEY HOLDER
MACYS
SALES ASSOCIATE
08.2010 - 11.2017
Job overview
DRIVE SALES
-ESTABLISHED CREDIT LINES FOR CUSTOMERS
-PRODUCT KNOWLEDGE
-DEVELOP & BUILD CLIENTELE
-CALCULATE DISCOUNTS & REWARDS AS AS APPROPRIATE
-GREET CUSTOMERS WHILE MAINTAINING EXCELLENT CUSTOMER SERVICE
ADVANCED SOFTWARE SOLUTIONS, LLC
INSIDE SALES SUPPORT & CUSTOMER SERVICE REPRESENTATIVE
01.2002 - 10.2004
Job overview
RESPOND TO QUESTIONS AND CONCERNS ABOUT SERVICE,& ESCALATE CALLS
-CONSULT WITH CUSTOMERS TO EVALUATE NEEDS & DETERMINE BEST OPTIONS
-CONSISTENTLY IMPROVE CUSTOMER SATISFACTION THROUGH RESOLUTION OF CONFLICTS, & CONCERNS
-PROVIDE UPDATED INFORMATION TO PROSPECTIVE & CURRENT CUSTOMERS ON NEW SOFTWARE FEATURES
Education
Consumes River College / Southwest Medical
California/ Las Vegas NV.
Credentials / CDA Degree from Small Business Management / CDA
University Overview
Skills
Excellent customer service
Strong negotiation skills
Exceptional communication
Visual Merchandising Proficiency
Professional Appearance
Decision-making prowess
POS system operations
Multilingual capabilities
Sales Support
Product Upselling
Product Recommendations
Tech-savvy abilities
Networking and Outreach
Personal styling aptitude
Fashion Industry Awareness
Team collaboration mindset
Effective relationship building
Cross-Selling and Upselling
Luxury market expertise
High-end sales experience
Adaptive selling strategies
Deep product knowledge
Clienteling techniques mastery
Upscale clientele understanding
Cash Handling
Opening and closing procedures
Processing payments
Stock management
Point of sale operation
Awards
Awards
2018 TOP SELLER EVENT, NEIMAN MARCUS
2004 TOP SALES & SERVICE REPRESENTATIVE, ADVANCED SOFTWARE SOLUTIONS,LLC
References
References
REFERENCES UPON REQUEST
Timeline
LUXURY STYLIST
PALAZZO
05.2020 - 11.2022
SALES ASSOCIATE
MACYS
08.2010 - 11.2017
INSIDE SALES SUPPORT & CUSTOMER SERVICE REPRESENTATIVE
ADVANCED SOFTWARE SOLUTIONS, LLC
01.2002 - 10.2004
LUXURY SALES ASSOCIATE
NEIMAN MARCUS
Consumes River College / Southwest Medical
Credentials / CDA Degree from Small Business Management / CDA